Reason for leaving: Lay off

Reason for leaving: Layoff

** Won "Closest to the Pin" award for 2 consecutive months, and for the quarter for Q3 2020 - an award given for fiscal management and performance to budget for the facility - best fiscal performance among the 11 sites in the Inland Empire *** Aug 2019-September 2020 - Site Leader* Jan-Jul 2019 - Sr. Operations ManagerSite leader for 600k sq ft multi-client 3rd-party distribution center, including retail and ecomm clients, generating in excess of $18 million annual revenue. Full P&L responsibility. 200+ hourly employees and oversee staff of 9 exempt managers and supervisors.Reason for leaving: Career Advancement

Federal-Mogul is now part of Tenneco, Inc.* Managed all aspects of 525k sq ft distribution center, including managing 3PL labor contract and personnel (DHL).* Developed and implemented budget.* Oversaw operations during transition from 3PL labor management to in-house management over 6 month time period.Reason for leaving: Layoff

Reason for leaving: Layoff

Previously eBay EnterpriseFACILITIES OPS MANAGERHalle (Saale), Germany(February 2015 - November 2015)• Relocated to Leipzig Germany to support build and go-live of new Distribution Center.• Instrumental in developing all support systems and maintenance organization for new DC.• Establish and manage support contracts.• Responsible for maintenance and support systems, including dotted line to IT and WMS support personnel on-site.FACILITIES MANAGERReno, NV USA(August 2014 – February 2015)• Completed full spares inventory in support of peak season, a first for the facility.• Established reciprocal spares and facility support with peer group within the organization.• Jumped in and kept things rolling as Interim Site Leader, Inbound Operations Manager, and Catch-all during management transition.OPERATIONS SUBJECT MATTER EXPERT, CO-PROJECT LEADERGERMAN WAREHOUSE PROJECTReno, NV and Halle (Saale) Germany(May 2014 – November 2015)• Provide Operations expertise and leadership on start-up project for first eBay Enterprise Fullfillment Center in Germany.• Worked with cross-functional team to develop facility physical lay-out, and all inbound, outbound, and support processes and functions.• Developed working parameters for WMS implementation in new facility (Manhattan).• Majority of work on project performed in German language.OUTBOUND OPERATIONS MANAGERReno, NV USA(May 2013 – August 2014)• Developed reporting and data collection processes to optimize labor and drive gains in productivity and service level for clients.• Defined and implemented work-flow parameters with counterpart operations manager to balance work load across shifts, ensuring service level and productivity targets are met, keeping department in the black on the facility budget for the year.• Lead successful peak season as sole Outbound Operations manager, directing labor usage for 2 supervisors and in excess of 100 hourly associates.Reason for Leaving: Corporate Acquisition RIF

Reason for leaving: Career Advancement

Reason for leaving: Career Advancement

• Developed and maintained Access databases to support onboarding and training of over 1500 call center associates to ensure all employee records were complete and accurate.• Reconciled training, operations, and HR employment data to support management of largest call center in the 2010 US Census.Reason for leaving: Project Ended

Directed all operations of 125k sq. ft. distribution center with $25-30M shipped annually. Managed annual operational budget exceeding $3M. Constructed and implemented strategies for labor planning, inventory control, and quality systems to exceed required service levels to our customers. Ensured strict adherence to safety and quality standards.• Drove OSHA recordable rate from over 20 to less than 5 within 1 year.• Coordinated efforts among Inventory Planning, Transportation, and Distribution Center Operations to reduce inventory held by 30% in 2 years, while improving on-time delivery metrics.• Refined inventory processes utilizing WMS to drive inventory location accuracy from 92% to 99%, exempting DC from annual physical inventory.• Reduced overtime from average of 25% to <10% with 15% increase in volume shipped.• Increased shipping accuracy from <96% to >98% by standardizing and redesigning dock processes.Reason for leaving: Layoff

SHIFT OPERATIONS MANAGER • Provide leadership and direction for the building (Inbound and Outbound) on assigned shift for 600k sq ft Ecommerce Fulfillment Center exceeding 50,000 units processed per shift.• 4-6 direct exempt reports; 100-200 indirect hourly reports.• Implemented safety early reporting program that reduced safety incidents by 50% year over year and helped support OSHA Voluntary Protection Program certification.• Facilitated Six Sigma Black Belt project addressing warehouse damages with $100k annual savings.• Directed the "Harry Potter 5" night shift release team to facility-best productivity and damage rates.OPERATIONS MANAGER INVENTORY CONTROL/QUALITY ASSURANCE (IC/QA) • With depleted staff improved inventory accuracy to over 98% from <96% though directed count process.• Provided data analysis to support reduction of error rates by 20%• Managed team of 2 exempt supervisors and 16 indirect hourly reports.AREA MANAGER • Directed the activities of 30-100+ hourly direct reports.• Developed seasonal training plan based on Situational Leadership II, reducing learning curve by more than 3 days for temporary associates in picking operation.• Reduced safety incidents in picking through 5S activities.