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• Bachelor's Degree in Business Administration• Proficient in Microsoft Office Suite, Windows, NxGen (Service Management software), Salesforce, Workday, SAP, Lotus Notes, GetPaid, IBS, SAP R2/R3, ServiceTrade• Strong analytical, organizational, logistical, & problem-solving skills• Vast experience in financial reporting, accounting & business principles, talent deployment, cost management, client relationships, vendor negotiations & managing client demands; maintaining integrity & exceeding expectations consistently• Excellent in client-facing role; able to build & leverage relationships with customers to increase new business & profitability prioritizing work activities based upon financial impact to desired business goals• Proven ability to simultaneously manage a large & diverse number of projects, skill sets, tasks & issues with tact, cooperation & organization while driving issue resolution• Thrive in a dynamic, demanding & fast-paced working environment
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Account ExecutiveIss MechanicalTampa, Fl, Us -
Account ManagerCoastal Mechanical Services Llc Jul 2024 - PresentMelbourne, Florida, Us -
Regional Service Manager ICoastal Mechanical Services Llc Jun 2023 - PresentMelbourne, Florida, Us
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Director Of Commercial ServiceIceberg Mechanical Aug 2022 - May 2023Winter Haven, Florida, UsNew startup of Commercial Division• In nine months (September, 2022 to May, 2023) total sales of $1.27MM w/ 45% gross margin• Hired, recruited and maintained entire team• Sales consisting of new and existing customers, customer service focus, quoting and dispatching while dealing w/ any customer escalations -
Regional Service ManagerJax Refrigeration, Inc. May 2020 - Jul 2022Ponte Vedra Beach, Florida, UsTook over a team which consisted of a Serviceman and apprentice (filter changer) which revenue was $450,000 in 2019 and grew teams revenue by end of year 2021 > $1.2MM w/ 47% margin• Hired, recruited and maintained entire team• Sales consisting of new and existing customers, customer service focus, quoting and dispatching while dealing w/ any customer escalations -
Service ManagerJohnson Controls Apr 2018 - Nov 2019Cork, Ireland, Ie• Recruit, hire, coach, retain & oversee team of 20+ employees effectively; increase sales performance of branch by driving productivity & profitability through PSA's and L&M work• Monitor 160+ PSA's w/ portfolio of $2.8MM ensuring contractual compliance & increasing customer satisfaction• Maintain proper staffing levels through labor forecasting, planning & management • Oversee all management tasks related to bookings, quotes, proposals, AP & AR, etc.• Meet with customers weekly; improving communication & rapport while identifying new business opportunities & growth strategies contributing to branch's profitability goals -
Customer Service AgentJohnson Controls May 2016 - Apr 2018Cork, Ireland, Ie• Manage client relationships ensuring excellent customer satisfaction & increased retention• Generated $200k w/ 30% GM with 11 projects in one quarter, received appreciation from VP's• Provide daily financial analysis reporting during renewal process to management, creating accurate estimates & modifying adjustments accordingly
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Client Service Agent AsstJohnson Controls Aug 2012 - May 2016Cork, Ireland, Ie• Manage projects, billing, client calls, on site visits, reporting & metric preparation• Coach 40+ field techs maintaining inventory & stock levels w/ no loss to profitability • Develop & implement work process manuals for role clarity & to share best practices
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International Trade Operations TechnologistThe Dow Chemical Company Jan 2011 - Dec 2011Midland, Michigan, Us• Responsible for accurate global coding activities, including Harmonized Tariff Schedules (HTS) and Export Control Classification Number (ECCN) for all exported goods• Identified and implemented continuous improvement opportunities to existing work processes to gain operational excellence in compliance, service, and cost optimization -
Client Service AssociateThe Dow Chemical Company Apr 2009 - Jan 2011Midland, Michigan, Us• Led troubleshooting procedures and effectively processed invoices to ensure accurate payments were completed for critical deadlines while improving a 99.4% accuracy in paying invoices monthly• Followed-up on audit feedback to ensure compliance within Global Operating Disciplines as well as monitored & assisted with the correction of entries of other team members
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Internet Manager, Sales AssociateMcardle Pontiac, Cadillac, Gmc Dealership Jun 2007 - Apr 2009• Dramatically improved Customer Service expectations through the implementation of proactive, customer-oriented sales and service techniques• Guaranteed quick follow-up for all clients creating and monitoring a prospecting and sales control system and established delivery procedures including an introduction to the service department
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Logistics ManagerAafes Jun 2006 - Jul 2007Dallas, Tx, Us• Increased monthly sales by an average of 51.50% over a six month period and stayed abreast on identifying and evaluated potential suppliers; monitored effectiveness of top performers for retention • Facilitated new products implementation, working closely with the Creative, Marketing, and Packaging Engineers while identifying cost-savings opportunities -
Crew ChiefUnited States Air Force Aug 1999 - May 2006Randolph Afb, Tx, Us• Monitored key information reports for AF flight line division ensuring full compliance with law governing the handling of sensitive and classified documents as well as 96.4% pass rate on all QA inspections• Named “phenomenal dedicated crew chief” on aircraft 90-0812 two consecutive years; Yielded excellent 96.4% pass rate out of 455 inspections & received accolades from Pacific Air Force (PACAF) evaluation team• Maintained impressive 87.7% mission capable rate for FY05 through FY07 exceeding PACAF standard of 82%; received zero discrepancies on QA evaluations when replacing engine
Chad Ungrodt Skills
Chad Ungrodt Education Details
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American Military UniversityBusiness Admin. -
Waunakee High SchoolDiploma
Frequently Asked Questions about Chad Ungrodt
What company does Chad Ungrodt work for?
Chad Ungrodt works for Iss Mechanical
What is Chad Ungrodt's role at the current company?
Chad Ungrodt's current role is Account Executive.
What is Chad Ungrodt's email address?
Chad Ungrodt's email address is ch****@****ion.com
What is Chad Ungrodt's direct phone number?
Chad Ungrodt's direct phone number is +181380*****
What schools did Chad Ungrodt attend?
Chad Ungrodt attended American Military University, Waunakee High School.
What skills is Chad Ungrodt known for?
Chad Ungrodt has skills like Leadership, Customer Service, Logistics, Process Improvement, Team Building, Time Management, Microsoft Office, Sales, Inventory Management, Team Leadership, Sap, Operations Management.
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