Chad Warren is a senior marketing and customer experience executive with deep experience driving growth for brands globally including Adobe, Microsoft, Verizon, Cisco, The Walt Disney Co., and others. He possesses deep, demonstrable experience across digital advertising (search, display, paid social), digital experience, analytics, marketing automation, content, and social media. Undergirding much of his success is a high degree of digital literacy—deep analytics skills and technology fluency. With his extensive multi-disciplinary experience, Chad has developed an empathetic understanding of building and orchestrating customer experiences at all levels. Chad is regarded as a visionary leader and collaborator with a record of building high performing global programs through transformation and innovation including operating model development, process optimization, and change management. He has a reputation as a highly collaborative leader and is a student of servant leadership philosophies. Chad has been quoted and had his work featured in The Wall Street Journal, Forrester, eMarketer, Advertising Age, MediaPost and others. He has spoken on customer experience management and how brands reinvent themselves in the digital age at industry events including Digiday Brand, MediaPost Summit, Adobe Summit and others.