Chad Watts Email & Phone Number

Skillman, New Jersey, United States

(Formerly Johnson & Johnson Consumer Inc.)Acted as the Product Management lead for the Tylenol SmartCheck app, an at-home otoscope device, enabling parents to take a machine learning assisted video recording of a child's ear drum for doctors to diagnose possible infections. Led a team of 12+ members to develop both iOS and Android versions on Flutter.

I represented business priorities (order through fulfillment) in a complete migration to a new eComm ETE infrastructure. During this time, I lead the conversion to a new transactional email solution with greater flexibility and reduced costs. Lastly, established a new process to prioritize cross-platform initiatives across an otherwise siloed organization.

Needham, Massachusetts

Led the web catering team, and then transitioned to the retail website in response to the Covid impact to the business. I designed and rolled out multiple customer experience improvements / enhancements, resulting in increased revenue, improved conversion, and higher customer satisfaction scores.- Designed and led effort to rollout out 'persistent login'.

North East

Identified, consulted, and assisted businesses in creating comprehensive insurance programs to protect against risk exposure.

Providence, Rhode Island Area

Chief Product Owner, supporting the Deposit and Credit Card operations. Responsible for maintaining / managing backlog of enhancements for all customer facing platforms, (web and mobile). Ultimately, making our customer's banking needs easier through digital options.

Greater Seattle Area

Product / backlog owner for all of website’s ‘research’ content, 3rd party vendor relationships, and user tools designed to help customers make more informed investing decisions. Transitioned into leading strategic initiatives to rebrand the company and help it expand into the full-service investing space.- Pioneered and introduced multiple new user.

Bellevue, WA

Senior Product Manager on the eService team, responsible for a site that averages 500 thousand logins, 10 thousand new user registrations, and $10 million in transactions on a daily basis. Responsible for the overall user experience on the my.t-mobile.com site and representing the eService team on countless Enterprise projects. - Redesigned homepage and.

Bellevue, WA

Responsibilities on the team included managing multiple changes and ongoing maintenance related requests to the site (CRs) through their respective lifecycle. In addition, represented the Web Operations team through two marketing windows, and the implementation of a new site traffic reporting tool (Coremetrics).- Tested, verified, and oversaw the.

Seattle, WA

Assisted in the development of custom software solutions (both internal and external) designed to automate and optimize business processes. - Created a whole suite of documentation, ranging from business / functional requirements, system process flows, test scripts and wireframes.- Executed UAT in both test and VM environments.- Developed business cases to.

Within this role, I assisted many clients in obtaining their goals with diverse Microsoft based solutions. Initiative types included custom application development, usability studies, and process improvement assessments.Responsibilities include understanding the client business environment, documenting business processes, business / system requirements.

Englewood, CO

Utilizing a proprietary methodology, the eXtended Business Modeling Language (xBML™), I conducted business modeling projects for many companies, in many different industries, throughout the US, Mexico, Europe, and Asia. Assisted multiple Fortune 500 companies achieve their respective business objectives such as identifying process improvement.