Chad W. Hatcher Email & Phone Number

Texas, United States

Farmersville, TX

We at WSB Homes, LLC Invest into to Single and Multi-Family homes to rehab and rent.

Addison, Texas

• Monitoring the vendor pool (30,000) for Pinnacle’s entire property portfolio while overseeing third party credentialing companies, Compliance Depot and NetVendor.
• Work closely with Pinnacle’s legal team to refine the risk level and industry code of vendors in coordination with the Client Master Agreement’s required by Client’s.
• Developed internal training and support materials for all stages of the vendor management processes.
• Work directly with Clients to update or modify Risk requirements for all vendor risk pools to the most current National and State standards.
• Work directly with Pinnacle vendors, brokers, agents, and underwriters to assist with completing the credentialing process on a National and State level.
• Developed vendor management processes for Canadian assets using the existing accounting software company Yardi Systems in coordination with the Property Management and Accounting teams.

Irving, TX

• Identified and tracked compliance issues daily.
• Providing consultative expertise, guidance and training on software to employees, business partners and suppliers.
• Comprised ongoing National Vendor projects, tasks, assignments, and other work that is unique to my specific assigned department for non-maintenance vendors.
• Established and administered processes for receiving, tracking, investigating documentation.
• Demonstrated customer service, good organization and communication skills.
• Analyzed operational issues and presented recommendations for departmental policies and procedures to meet higher standards, metrics, and other benchmarks used within the department for evaluating performance with.

Carrollton, TX

• Management of high profile Clients while generating and retaining an average of $3.5 million
• Identifying and tracking compliance issues daily with Property Management and National Vendor Companies during and after software migration using emails, phone, webinars, and Salesforce.
• Providing consultative expertise, guidance and migration training on software to employees, business partners and customers.
• Trained and mentored employees to ensure that quality, accuracy and productivity requirements are met for the company and clients through Salesforce.
• Demonstrated professional customer service, good organization and communication skills.
• Managing the implementation of new clients through migration, then being a lead resource for client’s internal compliance management department.

Goldendale, WA

• Producer of Commercial/Personal Insurance coverage; large commercial farms, warehouses, multi-family, as well as and industrial sales, catalog sales, direct sales, leasing markets.
• Built relationships from cold calling by establishing credibility, disconcerting needs, and providing appropriate coverage recommendations.
• Interviewed prospective clients to obtain financial data to reflect advantages and disadvantages of various policies.
• Called on policyholders to explain policies, analyze insurance programs, and suggested additions or subtractions.
• Maintained top 3% in the sales force within the company by producing an average of $15k in premiums monthly.NOTE: Due to agency staffing size, I was responsible for both sales and servicing of both my clients and the.

Bryan/College Station, Texas Area

• Inventory control, vapor monitoring and catholic protection repair (rust protection through electricity) by monthly testing at locations.
• Conducted field conferences and inspections with developers, contractors, engineers, homeowners groups with planning and zoning personnel.