Doc Specialist
Current• Monitoring of backup jobs and back logs on SQL Server and client servers• Respond to issues within time determined by SLA.• Handle entry level database tasks for SQL Server• Database and Operating System troubleshooting and problem resolution in environments including SQL and Windows• Maintain documentation in Word and Excel• Manipulate scripts in Shell and VBS related to monitors and automation of checks• Work closely with Senior DBAs to assist in monitoring the clients environment• Multi-Task as needed when multiple issues arise such as an unplanned Failovers, High running CPU, long running jobs, server reboots, etc.• Apply Customer Relationship Management(CRM) best practices