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Experienced Leader in Operations, Process and Organizational Development, Communications, Logistics, and Marketing that has a demonstrated history of working in the profit and non-profit community.
Pennybacker Collaborative Collective
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Operations And General Management And Customer Experience And Success And Project And Program ManagementPennybacker Collaborative CollectiveAustin, Tx, Us
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Operations/General Management/Customer Experience & Success/Project & Program ManagementPennybacker Collaborative Consulting Jan 2019 - PresentAustin, Texas, United StatesStrategic Transition Director/ Director of Operations – Mama Fus Asian House (2021-2022)General Manager – Bullseye Properties (2021-2022)Strategic Transition Director/ Director of Operations – BYB Inc. (2021-2022)Operations Consultant – Harway Appliances (2021)General Manager/ Director of Operations– Rockin’ R River Rides Outfitters (2024) A collaborative company that provides expertise to corporations and small businesses, specializing in operational strategies while helping develop plans based on specific company needs.▪ Drive strategic and operational initiatives across all functional areas of companies – Human Capital, Sales, Marketing, Finance, Customer Success, Product and Strategy▪ Work hand-in-hand with CFOs and CEOs to tackle critical business challenges enabling them to make efficient and more informed business decisions.▪ Support companies through data gathering, analysis, modeling, and development of solutions to resolve business and operational problem
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Director Of Operations, Channel Partner Marketing & Success North AmericaExtu (Formally One Affiniti/ Incentive Solutions) Apr 2022 - Aug 2023Atlanta/Austin/Sydney/London/PhilippinesGlobal leader channel marketing company that helps clients better engage with partners, understand behavior & drive sales and operational structure.Led a team of Program Managers, Client Experience Managers, Client Success Managers and Marketing Account Executives to manage and grow digital marketing campaigns for Fortune 500 IT brands via Channel Marketing and Incentive Management.▪ Managed and supported accounts in a variety of industries including but not limited to Tech, Transportation, Logistics, Construction, and Retail.▪ Executed highly effective operational strategies with detailed marketing playbooks to successfully lead key partner accounts,▪ Delivered accurate and aggressively projected monthly/quarterly/annual KPI forecasts to executive leadership.▪ Recruited, mentored, and maintained strong teams to exceed company objectives and expectations.▪ Exceeded 80% partner engagement, producing 9x the industry average with a 40K expansion of marketing reach and $5M increase in pipeline revenue.▪ 20:1 ROI with an average $8M of sales increase in first year with a 80% reduction in cost per MQL (Marketing Qualified Lead)
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Vice President Of Operations North AmericaDio Corporation Jan 2019 - Apr 2021Los Angeles/South KoreaA manufacturing and technology company recognized for superior technology and premium quality implant and dentistry production equipment and medical business not only domestically, but internationally to over 70 countries and with over 28 years of experience.Led a team of Operations and Logistics Managers, Account Executives, and Lab Technicians in capital equipment markets. Helping to advance digital navigation implant surgery with a 3-D computer simulation in support of the best customer experience.▪ Developed and maintained an organization structure within US Operations and South Korean Headquarters that facilitated effective communication, planning, performance, and leadership.▪ Recruited, mentored, and maintained an operational leadership team that exceeded company objectives and expectations.▪ Partnered with Marketing, Sales, and Stakeholders to ensure new and existing product enhancements were manufactured to high standards with increased volume demand.▪ Responsible for operational budgets, implementing accountability and efficiencies through resources and expense control. All while ensuring quality standards and regulatory requirements were met – including FDA, HIPPA and OSHA. -
Vp Operations/Gm/Director Of Client ExperienceOver The Edge Global Nov 2013 - Jan 2019Halifax, Nova Scotia, CanadaA special events company that provides signature experiences for non-profit organizations, company team building opportunities or extreme adventure experiences while helping participants raising donations to rappel a local high-rise building or urban adventure.Led a team of Client Experience Managers, Operations and Safety experts, Sales Executives, HR, and Accounting Managers to raise millions for non-profit partners around the globe while helping shape how organizations and people think about themselves and the global community.▪ Led the oversight and review process of on-site safety, staff performance as well as new client hosting and relationships.▪ Created and maintained a new inventory management system, while implementing and an updated inspection procedure process.▪ Led in hiring, orientation, training, and onboarding process of new staff along with updating training modules for senior leadership development.▪ Exceeded annual projections and goals leading to financial and business growth of the company year over year. -
Director Of Marketing, Communications, & EventsMake-A-Wish® Central & South Texas Mar 2009 - Nov 2013Austin, Texas AreaLed multiple teams, volunteers, and committees to create operational perfection, marketing communications that was a head of the curve as well as building a volunteer base for a worldwide non-profit organization. -
Development Marketing ManagerThe First Tee Of Greater Austin Oct 2006 - Mar 2009Austin, Texas AreaLed all signature events and marketing initiatives while building teams of volunteers, committees, and local community leaders to help kids build strength, character, and life skills through the amazing game of golf. -
Account Manager / Certified Radio ConsultantInfinity Broadcasting Sep 2004 - Aug 2005Austin, Tx AreaNational Radio Broadcasting company with local partners managing radio station in Austin and Houston, Texas
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Promotions Marketing Manager, Kilt-Am, Kikk-AmInfinity Broadcasting Feb 2004 - Sep 2004Houston, Texas Area
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Promotions/Marketing Coordinator, Kkmj-Fm, Kjce-AmInfinity Broadcasting Apr 2002 - Feb 2004Austin, Texas Area
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Sports Producer/Photographer, Keye-TvCbs Television Stations Jun 2001 - Apr 2002Austin, Texas AreaKEYE TV CBS Austin is the news, sports and weather leader for the Texas Capitol Region and surrounding areas.
Chad Wicks Skills
Chad Wicks Education Details
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College Of Media And Communications
Frequently Asked Questions about Chad Wicks
What company does Chad Wicks work for?
Chad Wicks works for Pennybacker Collaborative Collective
What is Chad Wicks's role at the current company?
Chad Wicks's current role is Operations and General Management and Customer Experience and Success and Project and Program Management.
What is Chad Wicks's email address?
Chad Wicks's email address is ch****@****ail.com
What is Chad Wicks's direct phone number?
Chad Wicks's direct phone number is 866-434-8776*****
What schools did Chad Wicks attend?
Chad Wicks attended Texas Tech University.
What are some of Chad Wicks's interests?
Chad Wicks has interest in Proud Dad Of 2 And Husband To 1, Envious Traveler, Dog Lover, Outdoor Appreciator, Music Enthusiast, Proud Texan, Delta Tau Delta, Amateur Landscaper.
What skills is Chad Wicks known for?
Chad Wicks has skills like Facebook, Social Media Marketing, Press Releases, Public Speaking, Marketing, Powerpoint, Youtube, Microsoft Publisher, Sponsorship, Newsletters, Social Media, Event Planning.
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