Chad Wray Email & Phone Number

Plano, Texas, Us

London, Gb

Providing Clients with strategic IT Solutions, optimize their technology infrastructures, and offer hands-on tactical support to ensure seamless technology operations. I work with business to access current systems, identify areas for improvement, and implement high-growth technology strategies that drive efficiency and innovation• Develop and Implement comprehensive IT Strategies tailored to the unique needs of clients• Conduct in-depth system assessments to identify inefficiencies and opportunities for optimization• Manage IT projects from conception through completion, ensuring alignment with business objectives• Provide cybersecurity solutions to protect client data and infrastructure from threats• Oversee the design, deployment, and maintenance of IT Infrastructure, ensuring reliability and scalability• Offer tactical hands-on experience to address and resolve complete technical scalability

Plano, Texas, Us

• Led IT Operations for a $950M enterprise, overseeing Denovo expansion and P&L management with a $9.2M department budget.• Superior IT leadership ability, managing, training, and motivating teams of over 35 IT professionals.• Led stabilization and expansion of technology infrastructure at Paragon, facilitating growth to 1400+ remote computers encompassing a mixture of Cloud and on-premise computing. • Transformed the networking infrastructure, implementing multiple redundant connections for wide area networks (WAN) and local area networks (LAN) at vital sites, including mission-critical data centers. This transformation enhanced network reliability and availability by 50% ensuring uninterrupted operations at key locations.• Strengthened the organization's security posture by building out a security management department with both internal and external security management resources, boosting NIST score by 68% increasing the ability to mitigate risks effectively. • Revitalized the organization's VoIP system, replacing outdated open-source and underperforming local PBX solutions with centralized and redundant Mitel system: led to a 50% reduction in call drop rates and seamless communication experience across all departments.

Plano, Texas, Us

• Championed the build out of a data analytics and data visualization department, utilizing data to optimize the way application-based technologies are used, enhancing workflows by 15% across the enterprise.• Championed implementation of over 15 new systems management tools, including: Manage Engine: Service Desk, cloud-based SharePoint system for document management and collaboration, as well as stabilized and revamped the existing installations of Microsoft GP, Exchange and CPR Plus for scalability and redundancy.• Overhauled and scaled out the virtualization environment in multiple On-premise and Azure cloud datacenters while introducing multiple redundancies from both a hardware and software platform. • Implemented Log and Network monitoring services to monitor critical servers and networking components entity wide.• Utilized data analytics and reporting to implement secure solutions (SQL Server and Aris) for Remote Desktop Services, Virtualization, and application security improvements for 1400+ users, reducing risks by 25% throughout the organization.

Grapevine, Tx, Us

• Oversee the technology environment for a workforce of 225 employees at Amtel, leading in IT and project management functions.• Overhauled and implemented a new store network scheme and built out the scheme for future growth utilizing a standard methodology for all stores.• Implemented an offsite backup and recovery strategy for all corporate servers.• Stabilized and implemented redundancy to email and active directory environment by completely rebuilding in-house exchange environment and moving production servers to Office 365.

Grapevine, Tx, Us

• Hired to stabilize the existing retail store’s technology infrastructure as well as build up the corporate datacenter for future growth. • Designed and completely overhauled the corporate website, adding a new look and functionality while utilizing a WordPress backend for ease of management.• Implementation of a helpdesk system, SharePoint system for document management and collaboration, and stabilized and upgraded the payroll and QuickBooks servers.• Managed the multiple vendors and contractors for the 14 store openings in 4 months in California, Ohio, and DFW. Managed and installed all the IT gear for all the stores.

San Marcos, Tx, Us

• Led transformative technology initiatives at Pavestone Company, a leading manufacturer of concrete products, achieving over 7% in reduction of technology spending within 2 years, overseeing a $350 Million Dollar Enterprise.• Cut maintenance costs by 50% through strategic vendor negotiations and restructuring, resulting in significant budget savings. • Migrated Lotus/Domino environment to internal Microsoft Exchange and later to external BPOS, enhancing email systems. • Architected a new data structure for ERP systems (Microsoft AX, Keypoint, Infinium), 2 EDI systems, and 2 customer POS sources, increasing operational efficiencies and streamlining data entry processes by 87%. • Pioneered comprehensive change management policies, ensuring transparent and documented processes throughout the organization.• Rebuilt the corporate datacenter with virtualization and redundancy, boosting networking and storage infrastructure,• Enhanced internal communication with a redundant Cisco VoIP system, reducing costs and improving coordination.• Engineered a comprehensive disaster recovery plan, ensuring business continuity and data security.• Revamped Sales & Marketing programs through IT and operational expertise, driving increased efficiency and profitability.• Expanded network infrastructure into manufacturing plants, enabling flexibility and automation.• Implemented a custom real-time Open Order application, enhancing visibility for transportation and management.• Executed successful relocations of manufacturing plants and corporate offices, including temporary setups and new facility builds.

San Marcos, Tx, Us

Daily Administration of the Server and Data Center Infrastructure as well as level 2 Help Desk support.

San Marcos, Tx, Us

Daily support of users with IT support needs.

• Consolidated Dispatch and Billing from 4 offices to 1, reducing operational costs by 35%• Implemented computer imaging technology for 500% higher computer image efficiency.• Introduced Konica Document Management system that lowered claim information searches from hours to minutes.• Established LAN network, boosting file/print productivity by 90%.• Developed T1-based Dispatch paging software, cutting POTS line costs.• Created regional inventory management database whose architecture was later used as a baseline for the company wide inventory system.

Bachelor Of Science - Bs, Information Technology Management

Associate Of Arts - Aa