Chadwyck Cobb Email & Phone Number

Washington, Dc, Us

Virginia, United States

DonorSee is revolutionizing humanitarian aid by allowing donors to build authentic connections with people in need. We believe that the giving experience should be a joyful one that empowers individuals. Simply put, donors should be able to see their impact. As COO, I lead in developing and executing operational strategies to ensure financial growth, client success, employee productivity, and continual improvement in our processes and product. I work closely with our CEO and lead all sales efforts. Leading a fully remote team spread across the globe is a unique challenge - but one that is required to eliminate poverty in our lifetime.

Virginia, United States

DonorSee's mission is to serve the global poor by helping the helpers. My role is to keep these helpers - our Partners - at the center of our company.I am creating systems that support those on the front-lines of humanitarian aid, offering coaching on large and small fundraising efforts, developing new features, and building a team of talented Partner Coordinators who have intimate understanding of the future of charity. Do you know of an amazing organization that's literally saving lives? I'd love to see if DonorSee can help increase their efforts!

Washington D.C. Metro Area

I lead the customer readiness team (called "Post Enrollment"), ensuring seamless preparation for thousands of Fellowships abroad for Ed-Tech startup. I worked cross department to develop and implement a center of excellence to train 50 international contractors yielding a 23% rise in retention and 8% decrease in costs.Managed vender relationships, developed process improvements, and implemented the company's most successful conference at the Italian Embassy.

Washington D.C. Metro Area

I keep our company obsessed with our users and their problems. I leveraged my prior experience with operations to lead a fully remote Customer Success team addressing thousands of tickets a week and to turn that data into actionable product improvements for our developers.I also spearheaded a new product line which opened up a new market generating a 25% increase to company revenue within first 100 days of launch.

Washington D.C. Metro Area

Was in charge of the entire operations for the company in a time of explosive growth. Scaled up the production process to handle an 1,600% increase within the first year while reducing errors, production time, wastage, system breakdowns, and supplier issues. Worked with Sales and Business Development to build channel enablement program to onboard clients accounting for 80% of revenue of the company.Initiated Kaizen process reviews leading to a 45% improvement in operational efficiency and 37% reduction in waste.

Greater New York City Area

Started company to help specialty coffee growers gain access to global markets.Managed an international supply chain, inventory, and just-in-time-roasting to deliver fresh coffee to customers in NYC and online.Our suppliers were small-farmers in under-appreciated communities around the world. They grow some of the best coffee, and Lava Java Beans helped roast their beans to perfection and distribute them the next day to discerning coffee drinkers. Developed relationships with vendors at upscale establishments and all branding assets.

Greater Pittsburgh Area

Developed high-tech medical business concepts into implementable plans through rigorous innovation cycles.Presented findings to C-suite and they were so impressed, they requested me (out of 12 others) to lead future student innovation teams. Lead repeatable ideation and research pipeline to produce 4 actionable concepts. Trained students on research, market analysis, and presentation (written, graphic, verbal) with highest reviews.

Grove City College

Greater Pittsburgh Area