Chad Smith
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Chad Smith Email & Phone Number

Service Designer at State of Maryland
Location: Washington DC-Baltimore Area, United States, United States 8 work roles 2 schools
1 work email found @richmond.edu LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email c****@richmond.edu
LinkedIn Profile matched
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Current company
Role
Service Designer
Location
Washington DC-Baltimore Area, United States, United States

Who is Chad Smith? Overview

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Quick answer

Chad Smith is listed as Service Designer at State of Maryland, based in Washington DC-Baltimore Area, United States, United States. AeroLeads shows a work email signal at richmond.edu and a matched LinkedIn profile for Chad Smith.

Chad Smith previously worked as Professional development at Career Break and Senior UX Researcher at Sunbelt Rentals, Inc.. Chad Smith holds Bachelor Of Arts (Ba), Political Science from Hampton University.

Company email context

Email format at State of Maryland

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{first}.{last}@richmond.edu
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AeroLeads found 1 current-domain work email signal for Chad Smith. Compare company email patterns before reaching out.

Profile bio

About Chad Smith

Senior UX Researcher with extensive experience working with leadership and delivery teams to define and improve user experience opportunities. Past experience includes working in embedded & staff augmentation capacities for evaluative research, as well as leading generative research efforts in leadership capacitiesSkills:Interaction DesignExploratory ResearchDesk ResearchPersonasExperience MappingJourney MappingStoryboardsUsability TestingCard SortingTree TestingConcept TestingSurvey DesignDescriptive, Inferential & Advanced StatisticsBenchmark ReportingModerated & Unmoderated TestingWorkshop FacilitationResearch Planning/ScopingResearch OperationsResearch Backlog Management

Current workplace

Chad Smith's current company

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State of Maryland
State Of Maryland
Service Designer
Washington, DC, US
AeroLeads page
8 roles

Chad Smith work experience

A career timeline built from the work history available for this profile.

Professional Development

Career Break

Completed General Assembly's Data Science (Short Course) in October covering the following:- Python- T-test- Correlations- Linear Regression - Logistic Regression- K-nearest Neighbors Algorithms - Time Series - Clustering AlgorithmsTechnologies: Jupyter Lab, Google ColabFinal project used Python, Logistic Regression and Correlation Analysis to predict.

Feb 2024 - Oct 2024

Senior Ux Researcher

Fort Mill, South Carolina, US

Led research for Sunbelt's desktop & mobile logistics products- Stakeholder Interviews- Experience Mapping- Service Blueprints- Journey Maps- Process Mapping- Personas- Contextual Inquiry - Concept Testing - Survery Design- Benchmarking (UMUX-Lite)- Card Sorting- Moderated Testing - Panel Discussion - Research Repository Management- Research Roadmap.

Aug 2022 - Jan 2024

Advisory Board Member

University Of Richmond, VA, US

Customer Experience Program

Nov 2021 - Jan 2024

Senior Ux Researcher

New York, US

Led research for Kimberly-Clark Professional's e-commerce product - Benchmarking (QXSCORE, Task Success)- Usability Testing- Concept Testing- Unmoderated Testing- Generative Research - Workshop FacilitationTechnologies: UserZoom, Miro, Qualtrics, Google Analytics

Jun 2021 - Apr 2022

Founder

Yourseat

Designed services and technology to track behavior change in programs eligible for Family First Prevention Services Act funding- Personas- Journey Mapping - Concept Testing- Service Design Blueprints- Usability Testing- Interaction DesignTechnologies: InVision

Mar 2018 - May 2021

Research Fellow

Washington, DC, US

Led generative research on government, Community Partner Organizations (CPO) and technology companies using design, technology and data to increase enrollment and retention on Social Safety Net programs- Desk Research - Exploratory Research- Concept Testing- Research OperationsTechnologies: Dovetail

Feb 2020 - Jan 2021

Manager

Dublin 2, IE

Clients: Wells Fargo, US Bank, JP Morgan Chase, American Express, US Census Bureau, Time Warner Cable, Travelers Insurance, North Carolina Government, Canada Postal Service, Aetna, Cisco, T-Mobile, Wellmark Blue Cross Blue Shield- Web Analytics- Usability Testing- Concept Testing- Moderated Testing- Interaction Design- Prototyping - Front-end.

Jan 2012 - Mar 2018
2 education records

Chad Smith education

Bachelor Of Arts (Ba), Political Science

Hampton University

Data Science (Short Course)

General Assembly
FAQ

Frequently asked questions about Chad Smith

Quick answers generated from the profile data available on this page.

What company does Chad Smith work for?

Chad Smith works for State of Maryland.

What is Chad Smith's role at State of Maryland?

Chad Smith is listed as Service Designer at State of Maryland.

What is Chad Smith's email address?

AeroLeads has found 1 work email signal at @richmond.edu for Chad Smith at State of Maryland.

Where is Chad Smith based?

Chad Smith is based in Washington DC-Baltimore Area, United States, United States while working with State of Maryland.

What companies has Chad Smith worked for?

Chad Smith has worked for State Of Maryland, Career Break, Sunbelt Rentals, Inc., University Of Richmond, and 24 Seven Talent.

How can I contact Chad Smith?

You can use AeroLeads to view verified contact signals for Chad Smith at State of Maryland, including work email, phone, and LinkedIn data when available.

What schools did Chad Smith attend?

Chad Smith holds Bachelor Of Arts (Ba), Political Science from Hampton University.

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