Chae Francis

Chae Francis Email and Phone Number

Co-Founder @ Ace Labs | TikTok Partner | Entrepreneur | Problem Solver @ Ace Labs
Chae Francis's Location
South Africa, South Africa
About Chae Francis

I enjoy helping businesses take their first steps in going online; from their tech choices, to their online strategy and beyond. Going online is more than sales, but should be a seamless, exciting experience for the customer and the business operation from checkout to delivery. Let's get started šŸš€

Chae Francis's Current Company Details
Ace Labs

Ace Labs

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Co-Founder @ Ace Labs | TikTok Partner | Entrepreneur | Problem Solver
Chae Francis Work Experience Details
  • Ace Labs
    Co-Founder
    Ace Labs Jan 2022 - Present
    Cape Town, Western Cape, South Africa
    Ace Labs harnesses creator and brand value to help build them sustainable businesses, expand their audience, and secure brand deals/partnerships. How do we do this? BRAND Research Identity (CI) Strategy Engine | Production Let’s do the research, assess the data, create engaging on brand content and shoot our shot with pin point accuracy. TECH eCommerce Web-3 Web & App Development Build that App. Sell Your Merch. Own Your Content. Post what you want. CONTENT CREATION Videography Photography Podcasts Design Interested in bending some rules? Us too šŸ˜‹. As long as we can take the blame. CAMPAIGNS Social Media Strategy, PR, TikTok Paid Media, SM Innovation.
  • Mybru Retail
    Managing Director
    Mybru Retail Jun 2020 - Present
    Cape Town, Western Cape, South Africa
    MyBru Retail is a South African e-Commerce store and Platform built by and for South African online shoppers.• Operations• Logistics • Supply Chain• Forecasting• Relationship Management• Compliance • Web Development• UX/UI• Social Media Management• Search Engine Marketing• Search Engine Optimisation • Managing the day-to-day business operations• Liaising with Accountants, Creditors & Debtors • Maintenance and Development of the e-Commerce Store• Ensuring correct stock-levels • Developing relationships with all Key-Partners• Management of Logistics, staff and contractors • Ensuring that all client KPI’s are met timeously• Campaign management (Digital, PR, Ads) • New Business Development• Supply Chain Management • Onboarding of new vendors & Suppliers• E-Commerce Sales • Procurement (B2B)
  • Cmdx
    Co-Founder
    Cmdx Jan 2020 - Present
    • Managing the day-to-day business operations• Liaising with Accountants, Creditors & Debtors • Maintaining and Development of the e-Commerce Store, as well as client websites. • Ensuring correct stock-levels • Logistics• Developing relationships with all Key-Partners• Management of Logistics, staff and contractors • cPanel Server Management• Ensuring that all client KPI’s are met timeously• Campaign management (Digital, PR, Ads) • New Business Development• Supply Chain Management Onboarding of new vendors & SuppliersE-Commerce Sales Procurement (B2B)
  • Rfn Projects
    Business Development Manager And Digital Media Specialist
    Rfn Projects Jan 2020 - Present
    Cape Town, Western Cape, South Africa
    My role at RFN Projects is to generate sales across the Electrical, I.T and Project Management departments, as well as maintain the digital presence of the business, inclusive of management, development and maintenance of their website. I would regularly attend Tender briefings, as well as quote according to the RFQ or specification.
  • Blu-Vine Technologies (Pty)Ltd
    Operations Manager
    Blu-Vine Technologies (Pty)Ltd Apr 2018 - Jan 2020
    Cape Town Area, South Africa
    • Client Management • Network Engineer – Configuration of LAN, WAN and VPN’s for projects. • Network Design • Project Management Sales• Purchasing of Stock, Invoicing and Quotations • Logistics Management• Scheduling of Installations • Marketing & Campaign Management • Desktop Support• VoIP Support & Configuration • VoIP Server set-up (Cloud & Hybrid)
  • Euphoria Telecom
    Technical Support Agent
    Euphoria Telecom Apr 2015 - Mar 2018
    Woodstock, Cape Town
    Answering of Support Requests via Telephone and SupportTickets.• Ensuring that Support requests are attended to within thetimeframes stipulated in the company SLA .• Ensure that all assigned KPI’s are met• Management of Famous Brands Project – EuphoriaTelecom & Yumbi integrated their systems which tookFamous Brands Restaurants online. I was the technicalliaison between Franchisee’s, Euphoria Technicians andYumbi Staff. My duties included:o Scheduling of installationso Hosted PBX Configurationo Training of Euphoria Staff on the integrationo Assisting Sales staff with client onboardingo Creating Training Documentation for Internal &customer use.• PBX Configuration• Networking• Escalation• New Staff Training (Sales/Technical/Admin)• On-site Support• Reseller Training• Knowledge-base Documentation creation• Training Manuals for staff and customers• Hardware configuration• Monitoring of Client Hardware• Desktop Support to Euphoria Staff• Technical assistance to Euphoria Sales with Meetings,
  • Rfn Av & It Installers
    Intern / Junior Technician
    Rfn Av & It Installers Feb 2009 - Dec 2012
    Cape Town Area, South Africa
    RFN AV & I.T Installers, a family owned business that installed Audio Video & IT solutions for SME’s, Corporates and home users. My duties included:Assisting Technicians on InstallsSetting Up Client’s WIFI (home users)Helping Clients with Smartphone TechnologySetting up HD TV’s for Investec BankBasic Computer RepairsUp-selling to ClientsInvoicingOutdoor Events SetupsDSTV Trade Shows

Chae Francis Skills

Telecommunications Customer Service Voip Troubleshooting Call Centers Ip Networking Av Tcp/ip Windows 7 Information Technology Technical Support Contact Centers Voice Over Ip Account Management Internet Protocol Windows Microsoft Office Team Leadership Sales It Operations It Service Management Wireless Networking Mikrotik Ubiquiti Networks Business Process Improvement Operations Management Routing Protocols Managed Services Network Administration Lan Wan Network Design Business Management

Frequently Asked Questions about Chae Francis

What company does Chae Francis work for?

Chae Francis works for Ace Labs

What is Chae Francis's role at the current company?

Chae Francis's current role is Co-Founder @ Ace Labs | TikTok Partner | Entrepreneur | Problem Solver.

What skills is Chae Francis known for?

Chae Francis has skills like Telecommunications, Customer Service, Voip, Troubleshooting, Call Centers, Ip, Networking, Av, Tcp/ip, Windows 7, Information Technology, Technical Support.

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