Chae Francis Email & Phone Number

Cape Town, Western Cape, South Africa

Ace Labs harnesses creator and brand value to help build them sustainable businesses, expand their audience, and secure brand deals/partnerships. How do we do this? BRAND Research Identity (CI) Strategy Engine | Production Let’s do the research, assess the data, create engaging on brand content and shoot our shot with pin point accuracy. TECH eCommerce Web-3 Web & App Development Build that App. Sell Your Merch. Own Your Content. Post what you want. CONTENT CREATION Videography Photography Podcasts Design Interested in bending some rules? Us too 😋. As long as we can take the blame. CAMPAIGNS Social Media Strategy, PR, TikTok Paid Media, SM Innovation.

Cape Town, Western Cape, South Africa

MyBru Retail is a South African e-Commerce store and Platform built by and for South African online shoppers.• Operations• Logistics • Supply Chain• Forecasting• Relationship Management• Compliance • Web Development• UX/UI• Social Media Management• Search Engine Marketing• Search Engine Optimisation • Managing the day-to-day business operations• Liaising with Accountants, Creditors & Debtors • Maintenance and Development of the e-Commerce Store• Ensuring correct stock-levels • Developing relationships with all Key-Partners• Management of Logistics, staff and contractors • Ensuring that all client KPI’s are met timeously• Campaign management (Digital, PR, Ads) • New Business Development• Supply Chain Management • Onboarding of new vendors & Suppliers• E-Commerce Sales • Procurement (B2B)

• Managing the day-to-day business operations• Liaising with Accountants, Creditors & Debtors • Maintaining and Development of the e-Commerce Store, as well as client websites. • Ensuring correct stock-levels • Logistics• Developing relationships with all Key-Partners• Management of Logistics, staff and contractors • cPanel Server Management• Ensuring that all client KPI’s are met timeously• Campaign management (Digital, PR, Ads) • New Business Development• Supply Chain Management Onboarding of new vendors & SuppliersE-Commerce Sales Procurement (B2B)

Cape Town, Western Cape, South Africa

My role at RFN Projects is to generate sales across the Electrical, I.T and Project Management departments, as well as maintain the digital presence of the business, inclusive of management, development and maintenance of their website. I would regularly attend Tender briefings, as well as quote according to the RFQ or specification.

Cape Town Area, South Africa

• Client Management • Network Engineer – Configuration of LAN, WAN and VPN’s for projects. • Network Design • Project Management Sales• Purchasing of Stock, Invoicing and Quotations • Logistics Management• Scheduling of Installations • Marketing & Campaign Management • Desktop Support• VoIP Support & Configuration • VoIP Server set-up (Cloud & Hybrid)

Woodstock, Cape Town

Answering of Support Requests via Telephone and SupportTickets.• Ensuring that Support requests are attended to within thetimeframes stipulated in the company SLA .• Ensure that all assigned KPI’s are met• Management of Famous Brands Project – EuphoriaTelecom & Yumbi integrated their systems which tookFamous Brands Restaurants online. I was the technicalliaison between Franchisee’s, Euphoria Technicians andYumbi Staff. My duties included:o Scheduling of installationso Hosted PBX Configurationo Training of Euphoria Staff on the integrationo Assisting Sales staff with client onboardingo Creating Training Documentation for Internal &customer use.• PBX Configuration• Networking• Escalation• New Staff Training (Sales/Technical/Admin)• On-site Support• Reseller Training• Knowledge-base Documentation creation• Training Manuals for staff and customers• Hardware configuration• Monitoring of Client Hardware• Desktop Support to Euphoria Staff• Technical assistance to Euphoria Sales with Meetings,

Cape Town Area, South Africa

RFN AV & I.T Installers, a family owned business that installed Audio Video & IT solutions for SME’s, Corporates and home users. My duties included:Assisting Technicians on InstallsSetting Up Client’s WIFI (home users)Helping Clients with Smartphone TechnologySetting up HD TV’s for Investec BankBasic Computer RepairsUp-selling to ClientsInvoicingOutdoor Events SetupsDSTV Trade Shows