Chae Francis Email and Phone Number
I enjoy helping businesses take their first steps in going online; from their tech choices, to their online strategy and beyond. Going online is more than sales, but should be a seamless, exciting experience for the customer and the business operation from checkout to delivery. Let's get started š
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Co-FounderAce Labs Jan 2022 - PresentCape Town, Western Cape, South AfricaAce Labs harnesses creator and brand value to help build them sustainable businesses, expand their audience, and secure brand deals/partnerships. How do we do this? BRAND Research Identity (CI) Strategy Engine | Production Letās do the research, assess the data, create engaging on brand content and shoot our shot with pin point accuracy. TECH eCommerce Web-3 Web & App Development Build that App. Sell Your Merch. Own Your Content. Post what you want. CONTENT CREATION Videography Photography Podcasts Design Interested in bending some rules? Us too š. As long as we can take the blame. CAMPAIGNS Social Media Strategy, PR, TikTok Paid Media, SM Innovation. -
Managing DirectorMybru Retail Jun 2020 - PresentCape Town, Western Cape, South AfricaMyBru Retail is a South African e-Commerce store and Platform built by and for South African online shoppers.⢠Operations⢠Logistics ⢠Supply Chain⢠Forecasting⢠Relationship Management⢠Compliance ⢠Web Development⢠UX/UI⢠Social Media Management⢠Search Engine Marketing⢠Search Engine Optimisation ⢠Managing the day-to-day business operations⢠Liaising with Accountants, Creditors & Debtors ⢠Maintenance and Development of the e-Commerce Store⢠Ensuring correct stock-levels ⢠Developing relationships with all Key-Partners⢠Management of Logistics, staff and contractors ⢠Ensuring that all client KPIās are met timeously⢠Campaign management (Digital, PR, Ads) ⢠New Business Development⢠Supply Chain Management ⢠Onboarding of new vendors & Suppliers⢠E-Commerce Sales ⢠Procurement (B2B)
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Co-FounderCmdx Jan 2020 - Present⢠Managing the day-to-day business operations⢠Liaising with Accountants, Creditors & Debtors ⢠Maintaining and Development of the e-Commerce Store, as well as client websites. ⢠Ensuring correct stock-levels ⢠Logistics⢠Developing relationships with all Key-Partners⢠Management of Logistics, staff and contractors ⢠cPanel Server Management⢠Ensuring that all client KPIās are met timeously⢠Campaign management (Digital, PR, Ads) ⢠New Business Development⢠Supply Chain Management Onboarding of new vendors & SuppliersE-Commerce Sales Procurement (B2B) -
Business Development Manager And Digital Media SpecialistRfn Projects Jan 2020 - PresentCape Town, Western Cape, South AfricaMy role at RFN Projects is to generate sales across the Electrical, I.T and Project Management departments, as well as maintain the digital presence of the business, inclusive of management, development and maintenance of their website. I would regularly attend Tender briefings, as well as quote according to the RFQ or specification.
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Operations ManagerBlu-Vine Technologies (Pty)Ltd Apr 2018 - Jan 2020Cape Town Area, South Africa⢠Client Management ⢠Network Engineer ā Configuration of LAN, WAN and VPNās for projects. ⢠Network Design ⢠Project Management Sales⢠Purchasing of Stock, Invoicing and Quotations ⢠Logistics Management⢠Scheduling of Installations ⢠Marketing & Campaign Management ⢠Desktop Support⢠VoIP Support & Configuration ⢠VoIP Server set-up (Cloud & Hybrid)
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Technical Support AgentEuphoria Telecom Apr 2015 - Mar 2018Woodstock, Cape TownAnswering of Support Requests via Telephone and SupportTickets.⢠Ensuring that Support requests are attended to within thetimeframes stipulated in the company SLA .⢠Ensure that all assigned KPIās are met⢠Management of Famous Brands Project ā EuphoriaTelecom & Yumbi integrated their systems which tookFamous Brands Restaurants online. I was the technicalliaison between Franchiseeās, Euphoria Technicians andYumbi Staff. My duties included:o Scheduling of installationso Hosted PBX Configurationo Training of Euphoria Staff on the integrationo Assisting Sales staff with client onboardingo Creating Training Documentation for Internal &customer use.⢠PBX Configuration⢠Networking⢠Escalation⢠New Staff Training (Sales/Technical/Admin)⢠On-site Support⢠Reseller Training⢠Knowledge-base Documentation creation⢠Training Manuals for staff and customers⢠Hardware configuration⢠Monitoring of Client Hardware⢠Desktop Support to Euphoria Staff⢠Technical assistance to Euphoria Sales with Meetings, -
Intern / Junior TechnicianRfn Av & It Installers Feb 2009 - Dec 2012Cape Town Area, South AfricaRFN AV & I.T Installers, a family owned business that installed Audio Video & IT solutions for SMEās, Corporates and home users. My duties included:Assisting Technicians on InstallsSetting Up Clientās WIFI (home users)Helping Clients with Smartphone TechnologySetting up HD TVās for Investec BankBasic Computer RepairsUp-selling to ClientsInvoicingOutdoor Events SetupsDSTV Trade Shows
Chae Francis Skills
Frequently Asked Questions about Chae Francis
What company does Chae Francis work for?
Chae Francis works for Ace Labs
What is Chae Francis's role at the current company?
Chae Francis's current role is Co-Founder @ Ace Labs | TikTok Partner | Entrepreneur | Problem Solver.
What skills is Chae Francis known for?
Chae Francis has skills like Telecommunications, Customer Service, Voip, Troubleshooting, Call Centers, Ip, Networking, Av, Tcp/ip, Windows 7, Information Technology, Technical Support.
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Chae Francis
Cape Town
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