Work directly with the CEO. Provide effective communication and take in client requests, adhere a 24 hour turn-around standard to ensure top level support, create new codes and edit existing codes, perform research on new solutions to demands and maintain websites via front end and back end development - includes e-commerce, wordpress and other content management systems.

Responsibilities include providing technical support for patient care activities in the laboratory by performing data entry, billing, client services, sample processing, resulting, and filing. Prepare patient specimens for testing,determining specimen quality/acceptability, answering telephone inquiries, and multi-tasking while working in a fast-paced environment. Maintain accurate records in conformance with laboratory procedures using EPIC software, knowledge of specialized medical terminology, handling/packaging/storage of specimens, and the operation of the ADVIA® Automation System as well as standard hospital lab equipment.

Provided pre-operative and post-operative care to patients by following standard operating procedures. Converted an average of 3 out 4 patients a day to schedule for lasik treatment. Operated various ophthalmology diagnostic equipment. Applied drops to anesthetize, dilate, or medicate eyes. Prepared patients for treatment and assists ophthalmologist in LASIK surgery. Counseled patients by providing information regarding treatment, use of drops and drugs. Provide quality patient care, excellent communication and customer service. Perform routine instrument maintenance.