Eugene Cha Email & Phone Number

Los Angeles, Ca, Us

Alhambra, Ca, Us

•Leading the QC department at NZXT to ensure that all builds meet NZXT's stringent specifications and quality standards.• Proficient in troubleshooting and swiftly resolving issues with builds, while maintaining effective communication with the BLD and RMA teams.• Successfully implemented a more efficient QC method by leveraging scripts and introducing new operating procedures.• Played a key role in the development and deployment of a new image software deployment system for over 100 systems, streamlining testing and driver installation, including key injection.• Possess a wide-ranging understanding of potential build issues, with expertise in CAM, BIOS, and drivers.• Spearheaded the transformation of outdated and sluggish spreadsheets into more responsive ones, enabling the team to identify and address errors and areas for improvement.• Introduced a change to incorporate QR codes for easy access to building tutorials and customer service support.• Conduct daily "Take 5" stand-up meetings and lead weekly team meetings, fostering open communication and alignment within the QC team.• Actively participate in bi-monthly meetings focusing on new products and software integrations, contributing to the company's ongoing innovation and growth.

Greater Los Angeles Area

I was trained and worked in the management and delivery of Domestic and International media. Daily tasks would be to update the schedule and archive delivered orders on multiple spreadsheets and trackers. Assist with onboarding new clients or updating client needs for transcode/video specs. Crosschecking multiple google docs and excel sheets for duplicates and errors. I would then finally sort and QC media and then create XML's if needed checking metadata forms and then packaging/delivering them to the client using FTP/ Aspera / Signiant / WeTransfer. • Analyze content on required websites• Maintain compliance and QC on all related products• Communicate with other departments such as Media Management and Schedulers • Efficiently and effectively execute new and revised digital orders.• Professionally communicate with account managers, clients, vendors, media, graphic designers, production and digital staff• Create and update SVOD and TVOD delivery schedules for the UK and over 40 different clients. • Assign and check status of assets through the client’s delivery platform.• Maintain weekly summary reports, updating management on the status of deliveries and any issues.• Be proactive in following up with re-deliveries of assets, tracking down art and xmls for packaging. • Coordinate archiving activities. Track and update media inventory grids.• Assist with ad hoc projects.

Greater Los Angeles Area

• Reviewed and made sure that all first party guidelines and technical requirements were followed. If requirements and guidelines could not be met due to time constraints, waivers were created. • Played and stress tested multiple AAA titles to verify functionality, hardware compatibility, data content, performance, and usability / playability. • Tested multiple third-party and companion apps on various Apple iOS, Android, Windows 8 and Kindle devices. • Identified, regressed, and tracked bugs across multiple SKUs on databases including, JIRA, DevTrack, DevTest, and Hansoft.

El Segundo, Ca

• Nintendo and Apple / Android / Kindle / WIndows technical requirement and guideline tester. • Working with Apple, Kindle, Windows and Android devices and software and making sure software are following their guidelines. • Learned how to use custom automated software to load and also test APK and PKG files. • Experienced with all of Nintendo's software/hardware guidelines and certifications to pass Triple A titles.

Greater Los Angeles Area

• Testing triple A titles on all platforms and SKU's.• Following test cases and plans with extreme time efficiency.• Verification and regressions are quickly finished and reported.• Had the highest bug count and communicated very thoroughly with the developers.