Charlbee Fajardo Email & Phone Number

St Louis, Missouri, United States

Hong Kong Sar

Makati, National Capital Region, Philippines

• Write and post technical job descriptions.• Sourcing and interviewing for business manpower requirements on job boards, social media websites, company websites, etc.• Conduct pre-assessment calls with candidates, verifying different data such as qualifications, availability, and compensation requirements.• Conducts face-to-face interview with candidates.• Source potential candidates on job portals.• Parse specialized skills and qualifications to screen IT resumes.• Perform pre-screening calls to analyze applicants’ abilities.• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)• Coordinate with IT team leaders to forecast department goals and hiring needs.• Craft and send personalized recruiting emails with current job openings to passive candidates.• Participate in tech conferences and meet-ups to network with IT professionals.• Compose job offer letters.• Assist in the on-boarding new hires and assist with follow up on pre-employment checklist.• Promote company’s reputation as a great place to work.• Conduct job and task analyses to document job duties and requirements.• Keep up-to-date with new technological trends and products.• Work on targets assigned by senior/lead recruiters or manager.

Quezon City, National Capital Region, Philippines

Quezon City, National Capital Region, Philippines

• Interfaces with customers via chat and email, or through the Internet depending upon client requirements.• Provides customer service support and resolution of routine problems regarding client's product or services.• Track, document and retrieve information in call tracking database.• Utilize decision-support tools and resources to appropriately provide resolution to the customer.

Quezon City, National Capital Region, Philippines

• Performs off-line tasks in direct support of production associates.• Clarify customer requirements; probe for and confirm understanding of requirements or problem.• Utilize standard procedures when resolving customer issues by performing research.• Prepare complete and accurate work including appropriately notating accounts as required.

Baliuag, Central Luzon, Philippines

• Attends to patient’s queries, needs and concerns so that they will receive utmost care, guidance and importance.• Effectively communicates and handles requests in a timely manner.• Yielding to achieve customer satisfaction.• Scheduling FME, APE and PEME for Corporate clients.• Handles HMO approval.