Charlbee Fajardo Email & Phone Number

St Louis, Missouri, United States

Hong Kong SAR

Makati, National Capital Region, Philippines

• Write and post technical job descriptions.
• Sourcing and interviewing for business manpower requirements on job boards, social media websites, company websites, etc.
• Conduct pre-assessment calls with candidates, verifying different data such as qualifications, availability, and compensation requirements.
• Conducts face-to-face interview with candidates.
• Source potential candidates on job portals.
• Parse specialized skills and qualifications to screen IT resumes.

Quezon City, National Capital Region, Philippines

Quezon City, National Capital Region, Philippines

• Interfaces with customers via chat and email, or through the Internet depending upon client requirements.
• Provides customer service support and resolution of routine problems regarding client's product or services.
• Track, document and retrieve information in call tracking database.
• Utilize decision-support tools and resources to appropriately provide resolution to the customer.

Quezon City, National Capital Region, Philippines

• Performs off-line tasks in direct support of production associates.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Utilize standard procedures when resolving customer issues by performing research.
• Prepare complete and accurate work including appropriately notating accounts as required.

Baliuag, Central Luzon, Philippines

• Attends to patient’s queries, needs and concerns so that they will receive utmost care, guidance and importance.
• Effectively communicates and handles requests in a timely manner.
• Yielding to achieve customer satisfaction.
• Scheduling FME, APE and PEME for Corporate clients.
• Handles HMO approval.