Executive-level strategic brand and marketing leader specializing in developing and accelerating the "Next-Generation" for iconic, culture-defining brandsMISSION: To help brands win today and create tomorrow.PROFILE: Innovation and transformation-driven strategic marketing leader for iconic, culture-defining brands. 25+ years of battle-proven experience building and leading high-performance teams enabling businesses (NIKE, VERIZON, NUTRIBULLET, MASERATI) to accelerate the pursuit of their "NEXT GENERATION". Driven by the belief that modern marketing requires the seamless integration of ART, SCIENCE, & SPEED – combining intelligent, data-driven risk-taking with the power of force-multiplying creativity, technology, and talent. Proven ability to thrive in both complex global and regional matrixed organizations, as well as fast-paced intra/entrepreneurial environmentsPRO HIGHLIGHTS:✷ NIKE -- Developed next-gen global brand strategy ('JUST DO IT' for Millennial generation); next-gen innovation strategy (‘SuperNatural Performance’) for $4B+ performance innovation platforms (NikeAIR; NikeFREE; Dri-FIT); and next-gen DTC ecosystem (NIKE+) growing user base from 200K to 25M+✷ VERIZON -- Complete re-design and deployment of the 'next-gen' end-to-end direct customer experience (incl. new MOBILE app, ECOMM website, RETAIL store design, LOYALTY program) for the $85B+ Verizon Wireless business unit - resulting in $3B+ revenue growth and industry-leading retention of <1% over 2 year period✷ MASERATI -- Successful brand-defining product launches (MC20 super car; TROFEO performance series; GRECALE compact SUV) and business turnaround resulting in a return to profitability (after 7+ years of loss) within 18 months✷ NUTRIBULLET -- Complete brand re-design; product innovation expansion; and omni-channel sales transformation resulting in over 2x+ EBITDA improvement within one year - company successfully sold to De'Longhi SpA for approx. 8x ROIC
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Svp / Head Of Global BrandVisa Jan 2024 - PresentFoster City, California, Us -
Chief Brand & Growth OfficerBlue Bottle Coffee Dec 2021 - Jan 2024Oakland, California, Us[ Fully owned subsidiary of NESTLE S.A. ] Member of executive leadership team responsible for delivering next-generation of growth for the premier global brand in speciality coffee. Oversee teams managing Global Brand & Performance Marketing; Full-Funnel Creative; CRM/Loyalty/Membership; Global Retail & Digital Experience Design; PR/Communications; Global Product Management (Coffee, Beverages, Culinary, CPG); and Global Digital Commerce P&L. -
Chief Marketing Officer - AmericasMaserati Nov 2019 - Dec 2021Modena, Italia, It -
Head Of Marketing - AmericasMaserati Apr 2021 - Nov 2021Modena, Italia, ItRecruited by the global CEO to drive the brand transformation and turnaround of the largest regional business unit for the iconic Maserati brand (and only luxury brand in the STELLANTIS N.V. portfolio); as well as support key global strategic initiatives (i.e., global brand strategy; new product go-to-market; next-gen connected car experience; next-gen digitally-enabled retail experience). Business successfully returned to profitably by H2 2021. -
Head Of Marketing - North AmericaMaserati Nov 2019 - Apr 2021Modena, Italia, It -
Evp / Chief Marketing OfficerCapital Brands | Nutribullet Aug 2018 - Dec 2019Los Angeles, Ca, UsMember of executive management team (post-private equity acquisition) reporting directly to the CEO tasked with driving the transformation of the Nutribullet brand franchise (www.nutribullet.com). Responsible for the full spectrum of marketing functions (Brand, Creative, Performance, Media, Social, CRM), as well as product marketing and innovation, focused on achieving immediate revenue and EBITDA impact, while driving strategic initiatives that position the Brand for long-term growth and value creation. Company SUCCESSFULLY SOLD to De'Longhi SpA for approx. 8x MOIC. -
Vp / Head Of Total ExperienceVerizon 2015 - 2017Basking Ridge, Nj, UsHired by the first enterprise-wide CMO to establish and operationalize a new end-to-end (“Total”) consumer experience design, digital creative, and service innovation function for the $85BN+ Verizon Wireless business unit (the nation’s largest wireless carrier with approx. 120M+ connections from 36M+ subscriber accounts); Led multi-channel and functional teams with a unifying charter to design and accelerate-to-market the Mobile/Digital-First brand transformation (digital, retail, loyalty, & new revenue services); Member of Corporate Marketing Leadership Team reporting directly to the CMO. -
Global Vp / Marketing - Nike+ Digital Sport Division & Global Brand Innovation TeamNike 2012 - 2014Beaverton, Or, Us// Selected by the Global CMO to be the global marketing leader for the Digital Sport (NIKE+) division with a mandate to commercialize the ecosystem and drive integration across the business units and regions; Additionally, continue to lead the marketing innovation team to identify and create new space for the Brand and Business. Member of the Global Marketing Leadership Team (into the CMO) and the Digital Sport Leadership Team (in to the Global Digital Sport GM). Responsible for initiatives contributing to Nike becoming Fast Company’s #1 Most Innovative company in 2013, including: • Developing and driving global marketing strategy and integrated go-to-market offense (i.e., demand/awareness generation, acquisition marketing; user engagement/advocacy, etc.) for the NIKE+ DIGITAL SERVICES ECOSYSTEM, and in particular the commercialization of the NIKE+ FUELBAND• Define and apply ‘NORTH STAR’ VISION & POSITIONING for platform product franchises (e.g., NikeAIR; NikeFREE; and Nike Dri-FIT product franchises); worked cross-functionally with Advanced R&D (Nike Innovation Kitchen), Footwear and Apparel product leadership and Category Marketing teams to develop and position next-generation concepts• Developing innovation-driven GLOBAL BRAND STRATEGY, as well as TIER 1 SEASONAL MARKETING CONCEPTS/DIRECTION driving both global brand and category marketing initiatives -
Managing Director, Co-Head Of Global Brand Innovation / Advanced ConceptsNike 2010 - 2013Beaverton, Or, Us// Co-created and co-led (with Global Creative Director) Global Brand Marketing’s innovation / advanced concepts team responsible for identifying, developing, and accelerating-to-market new marketing concepts, services, experiences (i.e., product + service + commerce) that deliver competitive advantages for both the Consumer, the Brand, and the Business. Member of the Global Marketing Leadership Team (in to the CMO) and the Global Brand Creative Leadership Team (in to the CCO). Key initiatives included:• NIKE+ FUELBAND / NIKEFUEL concept development, insight generation, experience design, marketing strategy and consumer proposition creation (“LIFE'S A SPORT. MAKE IT COUNT.”) for new-to-the-world, brand-defining activity tracking and motivation experience (hardware + software)• NIKE+ KINECT TRAINING GAME: in partnership with Microsoft XBOX drove consumer insight generation, experience design, marketing strategy and global consumer activation• NIKE+ BASKETBALL / NIKE+ TRAINING: consumer insights, experience strategy, consumer proposition, and communications for Basketball and Training product and service solutions• NIKE 'MEMBERSHIP' EXPERIENCE VISION: focused on developing an integrated product, service, retail, and membership experience vision and framework to provide North Star beacon for the next-generation NIKE+ total customer experience -
Sr. Director, Head Of Global Brand Strategy & Consumer ConceptsNike 2006 - 2010Beaverton, Or, Us// Joined Nike to build and lead a new global consumer strategy & insights function with a mandate to drive more “consumer/human-centered” insights & solutions across the Brand, Product, Retail, and Consumer Experience development processes. Member of Global Marketing Leadership team (in to the CMO). Key areas of focus included:• GLOBAL BRAND STRATEGY informing communications development leading to next-gen expression of “Just Do It” most impactfully embodied in the “Find Your Greatness” global Olympics campaign• SEASONAL CONCEPT CREATION for core ‘Big 6’ global business categories (i.e., Running, Basketball, Soccer, Women’s Training, Men’s Training, and Sportswear/Lifestyle)• SERVICE INNOVATION to develop value added services designed to enhance the consumer sales and engagement experiences (i.e., next-gen customization services incl. 255 Lab experience in NYC)• BRAND STRENGTH and CUSTOMER LOYALTY - complete re-design, global deployment, and management of the brand equity tracker to inform quarterly and annual strategic brand planning; additionally, spearheaded adoption of NPS framework/methodology into the DTC experience (lead corporate member of the NPS Loyalty Forum)• GLOBAL CONSUMER MACRO-TREND research & reporting leveraged to fuel and inspire both seasonal & annual product design and marketing development processes -
Partner / Strategy & Innovation DirectorRedscout Inc. 2003 - 2006New York, Ny, Us// Early employee and partner at a boutique brand strategy and product / service innovation consultancy. Responsible for white space opportunity identification, strategy and framework development, insight generation, trend analysis, new concept creation and development for key clients – including PEPSICO (Pepsi-Cola, Mountain Dew, Sierra Mist, Aquafina, Gatorade, and Starbucks partnership); DIAGEO (Guinness and Smirnoff), JOHNSON & JOHNSON (J&J Baby, Clean & Clear, and Aveeno); & MTV Networks (Nickelodeon and Spike). Lead consultant managing and growing the PEPSICO business. -
Brand / Account PlannerVarious Agencies (Kirshenbaum Bond / Ogilvy Worldwide / Mccann Seattle) + A Start-Up (Newscorp Uk) 1996 - 2003
Jeff Cha Education Details
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Bates CollegeCultural Studies (Interdisciplinary)
Frequently Asked Questions about Jeff Cha
What company does Jeff Cha work for?
Jeff Cha works for Visa
What is Jeff Cha's role at the current company?
Jeff Cha's current role is Win today. Create tomorrow..
What schools did Jeff Cha attend?
Jeff Cha attended Bates College.
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