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Experienced producer/product manager focused on aiming teams at problems and opportunities and guiding talented people to deliver awesome experiences to players. I believe in total ownership of a product (that teams are responsible for what they make throughout the life-cycle of that feature) and that accountability, open feedback and fully aligned vision and goals are essential to delivering amazing products to players.Specialties include building processes, procedures and teams to launch games and features for existing games, operating games as a live service, providing leadership to multiple teams in a fast paced and often ambiguous environments, coaching and empowering others to deliver on their strengths.
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StarformSeattle, Wa, Us -
Production DirectorStarform Sep 2024 - PresentSeattle, Washington, Us -
Production DirectorPossibility Space Nov 2023 - Apr 2024● Lead overall production processes and development flow for fully distributed studio● Establish organizational strategies to optimize team performance and project alignment● Collaborate closely with other Studio leads to establish clear goals, validation criteria, and success metrics● Drive the adoption of best production practices and milestone planning and execution for the team and leadership● Manage all aspects of production organization from career development, direct management and mentorship to best practices and process for teams and teams of teams
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Senior Manager, ProductionRiot Games Oct 2021 - Oct 2023Los Angeles, Ca, Us● Production/Project Lead for Unannounced initiative, defining product vision and key delivery strategies● Worked with key partners to define and identify player personas backed by market and player research, aligned product values and identified key areas of delivery for teams to de-risk and increase confidence in product● Partnered with insights and analytics teams to establish benchmark metrics and KPIs across critical features and built regular interval testing with real players to validate progress● Identified and partnered with business teams to negotiate critical partnerships with 3rd party consoleprograms -
Lead Producer343 Industries Jun 2017 - Sep 2021Redmond, Wa, Us● Collaborated closely with design and engineering leadership to outline operating Halo as a service oriented title● Partnered with design to ideate, develop and ship key systems (progression, monetization, front end)● Built post launch organizational model to support game as a service (GaaS) approach● Managed and mentored team of producers across multiple teams and experience levels teams● Established Live Services team that owned critical live service functions (live production, releasemanagement across PC and Xbox, localization, etc.) -
Senior Producer / Product OwnerZ2, King Studio Apr 2016 - Jun 2017● Identified promising opportunities for mobile game development and successfully pitched them to executive leadership● Crafted business and production strategies to guide R&D initiatives within the studio● Articulated and assisted in forming studio mission & strategies and upward/downward alignment within studio and King
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Producer / Product ManagerRiot Games Jul 2014 - Apr 2016Los Angeles, Ca, Us● Identification of problem/opportunity spaces for products within League of Legends and built consensus on product direction, player value of features and drive alignment across Riot● Responsible for vision, strategies and KPIs for teams and how we organize and orient to address player needs● Empowered cross discipline and department teams to build features/products that solve problems from a player and product perspective by being data informed and player driven -
Live ProducerRiot Games Nov 2012 - Jul 2014Los Angeles, Ca, Us● Built processes, hiring plans and a team to respond to the demand and attention needed for quality uptime for League of Legends players globally● Managed global live production team focused on live incident triage around the world for League of Legends● Set vision, goals and KPIs for global quality uptime, Live Production response times and regular seniorstakeholder reporting of those KPIs -
ProducerEn Masse Entertainment Dec 2010 - Nov 2012Seattle, Wa, UsLaunch producer for MMO TERA in NA. -
ProducerNcsoft Nov 2009 - Dec 2010Bellevue, Wa, UsProducer for MMO Aion in NA and Europe. -
Associate ProducerNcsoft Nov 2008 - Nov 2009Bellevue, Wa, UsLaunch team for MMO Aion in North America and Europe. -
Quality Assurance Lead TesterNcsoft Dec 2007 - Nov 2008Bellevue, Wa, Us -
Quality Assurance Senior TesterNcsoft Aug 2007 - Dec 2007Bellevue, Wa, Us -
Quality Assurance TesterNcsoft Nov 2005 - Aug 2007Bellevue, Wa, Us
Chris Hager Skills
Chris Hager Education Details
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The University Of Texas At AustinEconomics
Frequently Asked Questions about Chris Hager
What company does Chris Hager work for?
Chris Hager works for Starform
What is Chris Hager's role at the current company?
Chris Hager's current role is Production Director | Starform.
What is Chris Hager's email address?
Chris Hager's email address is cd****@****ail.com
What is Chris Hager's direct phone number?
Chris Hager's direct phone number is +120625*****
What schools did Chris Hager attend?
Chris Hager attended The University Of Texas At Austin.
What skills is Chris Hager known for?
Chris Hager has skills like Video Games, Mmorpg, Mmo, Game Development, Online Gaming, Computer Games, Project Management, Game Design, Video Game Production, Casual Games, Leadership, Social Games.
Who are Chris Hager's colleagues?
Chris Hager's colleagues are Zoe Haase, Sanjay Thakur, Sheena Brunner, Oscar Mel Domingo, Matthew Stewart, Andrew Starkey, Jem Manley-Buser.
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