Little Masters Stage is a learning initiative dedicated to helping Kids build Confidence and improve Communication Skills through Public Speaking.

- Led planning, development and implementation of business development and marketing efforts for a bootstrapped, early stage startup in the e-commerce sector- Analyzed key metrics, data, and insights from organic and paid marketing campaigns and iterated accordingly; rigorously providing feedback for improvements, leading to 2x growth in sales and brand visibility- Developed & Executed strategic partnerships for business expansion; identified new markets, fulfilled RFPs and strengthened… Show more - Led planning, development and implementation of business development and marketing efforts for a bootstrapped, early stage startup in the e-commerce sector- Analyzed key metrics, data, and insights from organic and paid marketing campaigns and iterated accordingly; rigorously providing feedback for improvements, leading to 2x growth in sales and brand visibility- Developed & Executed strategic partnerships for business expansion; identified new markets, fulfilled RFPs and strengthened relationships to increase lead generation & market share. - Managed Sales, Marketing, Logistics, IT and Customer service teams. Show less

- Individually managed both pre-sales & post-sales process- Developed and implemented a Customer Success playbook for onboarding clients smoothly, enhancing customer experience by 60%- Coordinated with customers and IT team to identify change requests, prepare scope of work and keep track of progress

- Conducted market research and designed customer personas, lead lifecycle & qualification criteria and marketing documents such as product how-to's - Managed the complete lead conversion process, from sales pitches to business quotes to client's successful onboarding.- Oversaw Hubspot Sales CRM for Pipeline management, Email templates & tracking and Live-chat marketing.

- Proactively handled application related incidents crossing over 30+ tickets a month. - Ensured smooth flow of business applications & quality maintenance by regular monitoring. - Supported team in documenting bi-weekly management and quality assurance reports. - Enhanced application interface & C-SAT by implementing automation.