Chahat Sharma Email & Phone Number

Toronto, On, Ca

St Catharines, Ontario, Canada

- Exercised attention to detail in following security procedures to limit security breaches in fulfilling daily jobtasks.- Demonstrated strong interpersonal skills in identifying customer needs consistent with the benefits of theproducts TD offers.- Delivered quality customer experiences and recommended operational improvements where opportunity existsto improve operational excellence by increasing client revenue by 20%.

- Actively utilized creativity, critical thinking and problem-solving skills when analyzing cases to implement andpresent viable solutions.- Performed market research and competitive analysis to effectively communicate product value proposition.- Updated marketing material by remaining creative and informed about social trends.- Performed comprehensive marketing strategies on social media to increase retention rates 10% by adding development opportunities for returning and incoming delegates.

St Catharines, Ontario, Canada

- Implemented a social media strategy aimed at increasing brand awareness that led to a 60% increase in followers across all platforms.- Maintained excellent levels of customer service by addressing student needs and aiding in the leasing process to maintain 100% capacity within the student building.- Communicated value and position to sales team and developed tools to support selling process using strategic marketing initiatives.

Toronto, Ontario, Canada

- Formulated comprehensive strategies that helped develop and maintain partnerships with small – medium business in North America.- Directed staff with relationship management skills to establish outreach and recruitment plans to onboard new clients for Boost with Facebook Leaders Network Program.- Maximized team knowledge and productivity by 30% by effectively training and directing employees in application of best practices.- Collected data for Boost with Facebook Leaders Network Program by creating research surveys and screening qualified potential clients to grow the program

Toronto, Ontario, Canada

-Convinced Facebook clients of the need to pair direct response marketing with brand awareness tactics which lead to the formation of a new team and campaign structure.- Implemented new content creation methods which increased returning users by 25%- Conducted stakeholder interviews and analysis on digital marketing performance to assess client business needs.- Enhanced client experience by email correspondence that was regular and substantive and by using good written communication skills, which resulted in the company's sales goals being surpassed by $20,000 overall.

Toronto, Ontario, Canada

-Mentored new trainees on the basics of applications (i.e., Salesforce) followed by a well-developed functional knowledge transfer.- Created key metrics and audit process to ensure established goals were met which led to decreased IT workload by 20% due to the improvements made.- Implemented quality control standards for consistent approach and results by gathering requirements for ongoing projects.- Gathered audit data from over 400 reports monthly to present to management to aid in decision making and corporate innovation.

Toronto, Ontario, Canada

• Maintained up-to-date records at all times to meet compliance by reaching out to businesses through phone calls/emails/video conferences• Main goals include assisting advertisers to strategize and market Campaigns to maximize performance/results• Develop deep knowledge and specialize in Social Media advertising; Facebook, Instagram, WhatsApp, Shopify; Use troubleshooting skills to identify root cause of bug•Provided digital marketing strategy and support for global businesses, including content development, promotion, and advertising advice

Bachelor Of Business Adminstration

Bachelor Of Science - Bs, Computer Science