Chai Risma Email & Phone Number

Elmwood Place, Ohio, United States

• Connect customers to information and resources involving the circulation of materials, reference services, and technology assistance in-person and over the phone to provide excellent, proactive service• Engage with members of diverse ethnic and socio-economic communities, children, staff and management in a respectful and professional manner to reflect the Library’s values of empathy, connection, and community• Read and weed shelves to ensure correct ordering of materials, shelve returned materials, and search for requested materials to promote access to the collection and improve customer browsing experience

Cincinnati, Ohio, United States

• Prepared 40+ Federal & State Individual, Trust, and Business Tax Returns• Carried out book-to-tax reconciliation, adjusting journal entries, and trial balance workpapers for small business clients to ensure proper reporting and meeting of state and deferral tax obligations• Led discussions and introduced questions during daily co-op meetings to encourage open communication and team building with training managers and fellow co-op students

Cincinnati, Ohio, United States

• Prepared 50+ Federal & State Individual, Trust, and Business Tax Returns to assist a variety of professional clients in tax compliance • Corresponded with clients to collect necessary documents and information for return preparation • Worked directly with experienced partners, managers, and supervisors to broaden understanding of the accounting industry and complex tax situations

Colerain, Ohio, United States

• Processed around $8,000 of daily payments and online orders at front end register • Fulfilled customer needs regarding merchandise and pricing on the floor and over the phone• Promoted and effectively communicated product offerings and relevant sales to customers • Maximized display spacing by organizing inventory to showcase products, thus resulting in more product advertisement and purchases of those products by customers• Trained 3 new employees on POS procedures, company expectations, and customer service to further their contributions to the work environment

Bachelor Of Business Administration, Major: Accounting, Minor: Finance

Activities and Societies: University Honors Program, Pinoy American Student Organization (PASO), University of Cincinnati Symphony Orchestra

Associate Of Arts, Major: Pre-Business Administration, 3.8 Gpa, Dean'S List Recipient

Activities and Societies: UCBA Honors Program, UC Jumpstart Program

High School Diploma, 4.0 Cumulative Gpa

Activities and Societies: National Homeschool Honor SocietyProvidence Extension Program