Chaima Ben Sassi Email & Phone Number

-Contact customers by telephone following their requests for quotes-Preparing personalized quotations in line with customers' expectations and needs, handling objections with relevant arguments-Handle customer inquiries by e-mail or telephone, personalize replies, follow up files-Follow-up existing customers by e-mail and telephone.-Collaborate with the logistics department to respond to customer requests after the sale of the service.

- Analyze and understand customer requests and needs-Sourcing candidates on jobboards, social networks and internal tools-Contact and identify candidates skills: Network and system administrator/ITsupport technician-Telephone interview with candidates-Enter CVs in a standard corporate format-Follow-up of candidates during recruitment process

-Coordination of client brief with creative team-Regular monitoring of work in progress and organization of the creative team's schedule to move the project forward and deliver it on time-Analysis and understanding of customer needs and expectations- Carry out research to always be aware of actions taken by the competition

- Serve as the lead point of contact for all customer account managementmatters- Build and maintain strong, long-lasting client relationships- Ensure the timely and successful delivery of our advertising campaignsaccording to customer needs and objectives- Manage and coordinate the advertising compaign's delivery teammembers and project follow-up- Prepare reports on account statu

-Writing articles for the website (guideastuces.com)-In-depth documentary research to provide accurate and reliable information in articles-Rewriting or updating old articles to maintain their relevance over time-Management and planning of Facebook page posts-Suggest article themes

Master'S Degree, International Business/Trade/Commerce

Bachelor'S Degree, International Trade And Marketing