Chaima Labidi Email & Phone Number

Qatar

• Meet and exceed individual and store sales and other commercial KPIs.• Through storytelling and passion for the brands, inspire our clients creating desire and Passion for fashion with every client interaction.Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling.Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.• Be efficient in following-up and delivering after- sales services to our clients.• Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required.Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Brands guidelines.Foster team work and a positive work climate• Build meaningful relationships with Clients.• Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

Qatar

BLUE SALON (Zuhair Murad Boutique / Voulez-Vous Lingerie Multi Brand Store) The Pearl Porto ArabiaGreet a maximum of customers entering in the boutique and maintain 100% customer recognition of regular customers and VIPs.Understand customers' needs and orientate them in the boutique.Act as an ambassador of the boutique and the brand explaining its organisation, its history, its pieces of art.Assist customers with personalised services and respond quickly to all their needs.Remembering customers' preferences and special needsProvide the highest standard of customer service at all times.Be immaculately dressed and groomed.Learn the best possible manners for every conceivable situation.Assist and work closely with the sales team to ensure all customers' expectations are met.Carry out any additional duties as directed by the management team.

Tunisia

• Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication.• Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty.Proactive achievement of monthly sales objectives.• Follow-up on client enquiries and requests, including after sales services, proactively and independently.Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs.