Chaima Sassi Email & Phone Number

Tunis, Tunisia

-Developed Comprehensive Brand Strategy: Created a brand book, established brand guidelines, and designed a cohesive visual identity, resulting in a unified and impactful brand presence across all platforms.-Led AI Event Marketing Campaign: Spearheaded the marketing campaign for the "Let’s Debaite" artificial Intelligence event ,including designing all marketing and logistic materials and successfully attracting over 90 attendees. Leveraged expertise in AI to craft targeted messaging and strategies that maximized event visibility and engagement.

Tunis, Tunisia

-Developed and Executed Sales & Marketing Strategies: Crafted and implemented targeted sales and marketing strategies to engage a younger demographic, optimizing AIESEC's appeal to youth and corporate partners.-Established and Managed Ambassadorship System: Pioneered and managed the first nationwide ambassadorship system across Tunisia, successfully creating a network of over 50 brand ambassadors to enhance local engagement and visibility.-Managed Partnerships and Stakeholder Engagement: Attracted and engaged with over 30 partners, boosting their exposure and fostering strong relationships with AIESEC stakeholders.-Led a National Marketing Team: Directed the national marketing team of +100 members, overseeing B2C, B2B, and PR efforts. Managed 5 national social media channels to enhance brand presence and audience engagement.-Organized National, Regional, and International Conferences : Spearheaded the planning and coordination of AIESEC’s internal and external conferences and summits communication plan , showcasing exceptional organizational and management skills.-Managed Local Committees and Content Teams: Supervised 11 Local Committees and a content team of over 60 individuals, ensuring brand and message alignment across all digital platforms.-Delivered Workshops and Sessions: Conducted workshops and delivered sessions at more than 20 conferences and summits, addressing audiences ranging from 100 to 1000 delegates (Tunisians and Internationals).

Tunisie

Gouvernorat Monastir, Tunisie

Remote

-Customer Engagement: Responded promptly to comments and customer queries, fostering a positive online community.-Feedback Monitoring: Monitored and reported on feedback and online reviews, ensuring customer satisfaction and addressing concerns.-Brand Consistency: Coordinated with the Social Media Team to maintain brand consistency across all platforms.-Product Updates: Liaised with the Sales department to stay informed about new products and features, ensuring accurate and updated information for the community.-Trend Analysis: Monitored, tracked, and reported on customer feedback, social sentiment, and trends to inform strategic decisions.-KPI Management: Established and tracked KPIs to ensure consistency in community operations.-Lead Generation: Generated organic leads and leads from advertisements to support sales efforts.-Process Optimization: Analyzed customer insights, consumer trends, market analysis, and marketing best practices to optimize processes and implement successful strategies.

Gouvernorat Sousse, Tunisie

-Delivery and Resales Phase Management: Oversaw the entire customer journey from deal closure through product delivery and resales.-Customer Flow Tracking: Monitored customer flow to ensure seamless transitions and satisfaction.-Customer Relationship Building: Ensured a positive experience and built strong customer loyalty based on feedback.-CRM & PRM Tracking: Managed CRM and PRM systems to maintain accurate customer data and insights.-Process Optimization: Streamlined processes to reduce product returns and enhance customer satisfaction.-Performance Enhancement: Improved conversion rates and reduced process times through strategic optimizations.-Loyalty Building: Implemented strategies to build and maintain long-term customer loyalty.

Gouvernorat Sousse, Tunisie

Sousse, Tunisia

- Community Management: Facilitated communication among Hive12 community, organized events and Pro Talks..-Event Organization: Planned and executed 50+ events annually, fostering community engagement and startup support.-Marketing Materials and Social Media Strategy : Created social media posts and promotional content for the hub and incubation program (Spark it Up 2) -Digital Marketing : Collaborated on digital marketing campaign for the Incubation program, attracting 35+ startups.-Data Analysis: Tracked and analyzed campaign data, making data-driven improvements.Program Coordination: Supported the growth of the startups by coordinating events and programs.

Monastir, Tunisia

Co-Founder and CMO

Ferid around the world

Gouvernorat Mahdia, Tunisie