Benjamin Chai Email & Phone Number

Singapore

Infinye (pronounced "In-Fy-Nigh") provides strategic consulting to organizations using an effective experience-based method designed to enable clients to dynamically adapt and maximize returns on their investments in sales, customer experience and marketing. Extensive interaction with these companies involving coaching, planning on strategy and providing support for high-value sales opportunities. Involved in advising Retail and FMCG companies on their technological investments in enterprise solutions.Infinye collaborates with companies across multiple industries to optimize Customer Experience (CX) through a design framework that leverages journey maps and simple business logic. Infinye's approach to accurately measure key performance metrics and deliver compelling business cases ensure a high rate of success for organizations looking to maximize opportunities in this 'Era of the Customer'.Infinye also partners with a leading solution provider in the construction industry to deliver capabilities in Collaborative Data Environments (CDE) and offline mobile field work. Leveraging industry-leading technology - delivered via the Cloud - ensures our clients have the ability to improve project profitability and effectively collaborate with the complete project teams in construction and capital project industries.

Singapore

In my role, I engage with businesses to identify solutions for their specific pain points, enabling them to overcome limitations and obstacles through the better understanding of their data and deliver a truly end-to-end experience to their customers. In partnering with solution specialists and architects to provide a dedicated solution to organisations, businesses are able to identify, differentiate, target and interact with their customers with better understanding and optimization. This would enable them to improve on the way decisions are made, maximize revenue and profitability. My consulting experience, business insight attributes and ability to solve customer problems allows me to foster positive change and direction for organisations.

Singapore

• Lead generation for Financial Management Solutions within English speaking countries in South Asia • Identify and qualify sales opportunities • Conduct call campaigns • Nurture prospective sales opportunities • Account servicing • Liaise with sales, marketing and channel partners on campaigns and events • Maintaining performance KPI and achieving targets

• Provide excellent direct customer service • Supervise, train and ensure standards of teammates • Inventory management • Overseeing operations, logistics and administrations • Organise roadshows, events and functions • Procurement • Generation of reports for the Director • Management of customer complaints and general enquires • Enforcement of directives and policies • Achieving sales targets

Bachelor Of Science (B.Sc.), Marketing

Diploma, Electrical, Electronics And Communications Engineering

Activities and Societies: NIL