PROJECT WORK: - Organizational Change Management - Technology Adoption - Digital Transformation - Organizational Transformation - Cyber Security Transformation - Change Analyses: Change Impact Analysis, Stakeholder Analysis, Leadership Engagement, Change Readiness, Training Needs - Communications, Engagement, and Training planning, design, development, and execution - Operating Model DesignINDUSTRIES / SECTORS: - Life Sciences - Pharma - Health Plans - Healthcare - Banking - Insurance - Credit Card - Technology - Professional Services

ACHIEVEMENTS & RESPONSIBILITIESLearning and Development: Managed LMS (SumTotal) while strategically increasing enrollment in various Learning and Development initiatives- Created facilitator guides for L&D courses - Tracked and managed all attendance and communications- Designed tool for increased efficiency in tracking and maintenance of enrollment- Assisted in the development of a training program for a new software launch (iCIMS) to ensure a smooth transition to the new platform - Partnered with colleagues and external vendors in supplying insights and content revisions for a development planning e-learning course; redesigned storyboardChange Management: Actively worked with diverse stakeholders to create a “Case for Change” and communication plans/SharePoint sites for various transformation initiatives, such as Shared Governance and Software Implementation (iCIMS)Coaching: Helped brainstorm and conducted research in order to design an internal coaching model based on best practicesTeam Effectiveness: Helped plan and facilitate the improvement of team effectiveness through conflict resolution methods and clarification of roles and processes within teamsPerformance Management: Helped in the design and editing of user guide for both employees and managers to navigate the performance management system/processSELECTED SKILLS✓ Training & Development ✓ Team Effectiveness ✓ Project Coordination✓ Project Management ✓ Effective Communication ✓ Coaching✓ Performance Management ✓ Organizational Development ✓ Change Management✓ Instructional design ✓Advanced MS Office Suite ✓ Time Management

ACHIEVEMENTS & RESPONSIBILITIESManaged all external recruiting efforts including: --Developed and designed job postings/descriptions, multiple rounds of interview questionnaires, interview rating instruments, client communications templates, project progress tracking tools, and services evaluation forms --Maintained all applicant data and communications, screened resumes, and conducted phone and in-person interviews --Managed all scheduling and resource coordination associated with each phase of the recruiting processConducted on-boarding with new class of associates to help acclimate them to their new roles, responsibilities, and environment Worked closely with clients to design Exit Interview and New Hire Surveys customized to the client’s unique needs Collaborated with and managed team members on various HR/OD internal and external projectsSELECTED SKILLS✓ Recruitment ✓ Retention ✓ Project Coordination ✓ Human Resource Management✓ Project Management ✓ Effective Communication ✓ Training & Development✓ Consulting ✓ On-Boarding ✓ Survey Design ✓ Organizational Development✓ Collaborative & Team Player ✓Advanced MS Office Suite ✓ Time Management

ACHIEVEMENTS & RESPONSIBILITIESManaged all recruiting and interviewing processes including posting job descriptions, screening resumes, conducting phone interviews, assisting with interviews and selectionMaintained all applicant data and managed all scheduling and resource coordination associated with each phase of the recruiting processConducted exit interviews to collect sensitive data from separating employees of assigned clientsCoded qualitative data into measurable responsesManaged exit interview data in original HRIS software (ExitPro)Helped in the development and delivery of management training presentationsHelped develop and conduct pilot survey to measure validity of assessment toolsSELECTED SKILLS✓ Recruitment ✓ Retention ✓ Project Coordination ✓ Human Resource Management✓ Project Management ✓ Effective Communication ✓ Training & Development✓ Consulting ✓ Change Management ✓ Conflict Resolution ✓ Organizational Development ✓ Collaborative & Team Player ✓Advanced MS Office Suite ✓ Time Management