1. Enhanced UPI eNach collection rates from 87% to 93% in DPD0 and improved eNach attempt rate from 65% to 79%.2. Implemented KYC APIs to streamline the customer journey, reducing drop-offs from 40% to 30%.3. Enabled integration with major Indian commercial banks (including HDFC, ICICI) for pre-approved loan offers, generating an average daily loan volume of ₹15 Lac.4. Launched the cKYC module to decrease drop-offs during the Aadhaar KYC step.5. Streamlined merchant payout onboarding with an automated utility, reducing average payout processing time from 2 days to 1 day.

1. Core backend team member (3 members)2. Refined Elasticsearch full-text search queries, improving query performance by 30%3. Deployed backend services on AWS and implemented Jenkins for continuous deployment, reducing deployment time by 40%4. Developed inbound and outbound public APIs (OpenAPI) for external integration with AWS API Gateway, including rate limiting and authentication, handling 1,000 requests per second5. Integrated multiple SMS and email provider services into the core product, increasing communication reliability by 25%6. Analyzed logs and resolved bugs using Sentry, reducing bug resolution time by 35%7. Implemented Prometheus and Grafana for system health monitoring and metrics visualization, improving system uptime by 20% and reducing response time for incidents by 40%

GaragePlug is an automotive cloud platform to help service businesses achieve immense operational efficiency and build a highly impressionable customer experience that is sure to win a customer for a lifetime.