Spearheaded the development of a comprehensive Preventive Maintenance Agreement (PMA) for hoisting equipment, ensuring optimal performance and safety.Secured a significant Annual Maintenance Contract (AMC) with the leading paint manufacturer in the UAE, demonstrating our company's commitment to exceptional service. This contract encompasses preventive maintenance for their entire fleet of manual, electrical, and pneumatic hoists.Established a well-equipped repair workshop dedicated to hoisting equipment. Effectively managed a team of skilled technicians, ensuring the servicing and repair of diverse models and brands of hoists to the highest standards.Proactively engaged with clients by attending on-site meetings with customers, engineers, project managers, and end users. During these meetings, I addressed inquiries, provided technical clarifications, and offered expert support regarding our hoisting equipment.Streamlined maintenance procedures by designing and implementing standardized Maintenance, Service, and Workshop Report processes and forms, promoting data-driven decision-making and improved service efficiency.Leveraging my marketing and sales acumen, I spearheaded initiatives to expand our market reach. I successfully partnered with Souq.Com, a leading online platform, to generate sales of hoisting equipment through social media marketing. Furthermore, I registered our company on online procurement platforms utilized by businesses within our industry, proactively creating new sales opportunities.Extensive experience in the repair and servicing of electrical hoisting equipment, particularly within the demanding entertainment industry, has equipped me with a deep understanding of complex equipment and a commitment to delivering reliable solutions.

Demonstrated expertise in the overhaul, maintenance, and repair of a diverse range of material handling equipment, including Yale lever hoists, manual and electric chain hoists, pneumatic chain hoists, electric winches, trolleys, and hydraulic pallet trucks.Possesses a strong track record of customer relationship management, effectively collaborating with clients, site engineers, project managers, and end-users to address equipment-related inquiries and challenges.Proficient in sales and order management, leveraging Navision and SAP systems to generate and process customer orders, quotations, and purchase requisitions.Demonstrated ability to ensure product quality and compliance through active participation in third-party testing, guaranteeing adherence to industry standards and customer specifications.Possesses a strong foundation in equipment assembly and configuration, with experience in assembling complete manual, electric, and pneumatic hoist and trolley systems.Proven ability to analyze and optimize operational efficiency through the review of repair and documentation reports, ensuring adherence to established procedures and customer satisfaction.

Demonstrated expertise in the overhaul, maintenance, and repair of specialized heavy equipment, including UNIC spider cranes (URW-295, URW-376, URW-506, URW-706, URA-506), and glass lifters (Woods, Kappel, Pannkoke). Possessing a deep understanding of hydraulic, electrical, engine, and electronic systems, coupled with calibration proficiency.Responsibilities:Technical Proficiency: Execute comprehensive maintenance, repair, and overhaul operations on UNIC spider cranes and glass lifters, ensuring optimal equipment performance and longevity.Operator Training: Deliver comprehensive operator training sessions, enhancing safety and efficiency.Quality Assurance: Conduct rigorous equipment testing and inspections to guarantee adherence to stringent quality standards and regulatory compliance.Inventory Management: Strategically manage spare parts inventory to optimize workshop efficiency and minimize downtime.Equipment Optimization: Drive equipment upgrades and modifications, including electrification, engine replacements, and specialized adaptations for the oil and gas sector.Process Improvement: Implement robust service procedures and documentation to enhance operational efficiency and maintain service excellence.Customer Liaison: Foster strong customer relationships through effective communication, troubleshooting, and timely service delivery.