Chaitsi Patel Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Okemos, Michigan, Us

Tasked with overseeing all stages of projects from initiation and planning through to execution and delivery. Responsible for developing new business enhancements and technical upgrades for company applications. Serves in cross-functional team settings and disciplines to transform initiatives into operational functions. Formulates and defines the scope and objectives of projects by analyzing, identifying, and writing details user requirements, program functions, and processes required to modify current practices. Offers recommendations for business process improvement through the utilization of a deep understanding of technical platforms and solutions. •Facilitates Agile ceremonies including daily stand-ups, sprint planning, sprint demo, and retrospective meetings; empowers the team to improve organization and cross-functional operations.•Implements Agile methodology and Agile Scrum Framework; ensures task execution.•Helps the product owner in building product backlogs and ensuring readiness for the next sprint.•Engages in analysis to elicit requirements, build understanding of business processes and workflow needs, and conduct JAD sessions centered on requirements gathering and document analysis.•Creates AS-IS, To-Be, and end-to-end business processes with UML Diagrams that include process flow, data flow diagrams, and use case diagrams. •Generates business process documents including Swimlane Diagrams and BPMN Diagrams.•Documents business requirement documents , functional (FRD), and non-functional documents, and system specification documents (SSD).•Tracks and communicates team velocity and sprint/release progress while conveying pertinent information and utilizing JIRA on product backlog management, burndown metrics, and more. •Performs defect management using HP Application Lifecycle Management.•Collaborates with product owners and program managers to identify cross-functional team dependencies and determine the breakdown of epics into user stories.

Pekin, Il, Us

Recognized as a subject matter expert and responsible for providing strategic business solutions to enterprise-wide technology initiatives. Acted as a liaison between business and technical teams in the gathering of business requirements and the implementation of user stories and tasks in Agile JIRA SDLC. Drove varied change management initiatives and delivered recommendations to improve upon existing processes and procedures. • Directed a team of 11 employees; led Scrum meetings and managed sprint release cycles. • Championed the Agile transition for the Integrations team; supervised, facilitated, and organized all processes. Results delivered a $50K savings to the business. • Evaluated and resolved complex business process mappings in the production of a master data record from the ETL process. • Developed an understanding of the AS-IS System and the To-Be system and conducted Gap analysis.• Completed a Use Case analysis and utilized UML to capture the application’s dynamic aspects. • Oversaw proper resource utilization in the management of the Scrum team; employed both onsite and offshore resources. • Defined and refined best practices related to Agile methodologies in software development environments. • Joined with other managers to identify cross-functional team dependencies and better manage individual team tasks. • Led JAD sessions that involved clients and business users to gather requirements; created test cases and test plans for the user stories. Identified acceptance criteria based on overarching requirements. • Partnered in creating a common company portal to serve as a gateway for users including agents, employees, and vendors; results delivered appropriate controlled workflows based on user needs and levels of access. • Created the design document and provided the business and technical architecture overview associated with the end-to-end system implementation.

Bloomington, Illinois, Us

Onboarded to coordinate and coach the software development teams that operated within the Scrum framework. Supported activities of the product owners and collaborated with other members of the organization to further their understanding and adoption of Agile practices and the Scrum framework. Responsible for the day-to-day running of team operations and empowerment while ensuring that progress was visible to all key stakeholders. • Ran and organized the daily stand-up while acting as a servant leader; monitored the velocity of the burndown chart.• Coordinated sprint planning sessions, sprint retrospective, and sprint demonstrations. • Collaborated with the product owner in maintaining a product roadmap, creating functional and technical user stories, and setting team priorities. • Determined operational objectives by studying business functions; gathered information and evaluated output requirements and formats. • Assessed current processes and recommended improved solutions to AS-IS.• Protected the team from over-commitment through the effective management of backlog and prioritization of defect resolutions.

Madison, Wi, Us

Responsible for synthesizing and processing requirements with internal business and technology teams, third-party technology solution vendors, and quality management. Assisted and participated in project reviews, revisions, corrections, enhancements, and usability testing on varied auto and life projects, e-commerce platforms, and content and asset management system implementation. Gathered business requirements as well as functional and non-functional requirements by conducting and leading JAD sessions with stakeholders, customers, and subject matter experts. Defined the project scope, created scope documents and business case template (BCT), business decision document (BDD), and functional requirement document. Performed application and user acceptance testing and defect analysis. • Formulated user stories and tasks associated with them; logged all information in Rally.• Devised wire frames and mockups and developed a user interface prototype; demonstrated the system to stakeholders and business users while strategizing and collecting feedback.• Partnered in the creation of requirements associated with new applications targeted for launch on tablets as well as Android and IOS devices. • Built a data dictionary utilized by all business lines in systems enhancement. • Gathered requirements used in the Guidewire policy center; results enabled tool customization.• Assisted in the documentation of requirements associated with the policy center upgrade to V8.0.• Examined and assigned defect issues and tickets to appropriate team members and prioritized accordingly; addressed coordination issues with the Testing and Development team and implemented system changes on an as needed basis. • Identified potential issues post-implementation; engaged in research to deliver problem resolution. • Acted as a liaison between the business and IT; supported Agile Development teams and Technical teams with system development and clarification of requirements, respectively.

Bloomington, Illinois, Us

Master Of Business Administration - Mba, Business Management

Bachelor Of Accounting