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Chaka S. Email & Phone Number
Manager for Activation and Account Retention
at
Uplink Security Inc.
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Manager for Activation and Account Retention
Location
Atlanta, Georgia, United States
Who is Chaka S.? Overview
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Quick answer
Chaka S. is listed as Manager for Activation and Account Retention at Uplink Security Inc., based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Chaka S..
Chaka S. previously worked as Supervisor, Uplink & iTank Activation Support/ Management, Tier 2 Technical Support at Sierra Wireless and ESCALATIONS MANGER SPECIALTY LINES SME & ALARMS at Marketspark. Chaka S. holds Bachelor Of Engineering (Beng), Computer Systems Networking And Telecommunications (Cisco) from Devry University.
Company email context
Email format at Uplink Security Inc.
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Uplink Security Inc.
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Profile bio
About Chaka S.
Experienced Technical Support Engineer with over 15 years in Customer Support & the Customer Experience in the Wireless, Security (Alarms, Panels, Low Voltage Specialty lines), Cloud & Connectivity, IOTaas & M2M industries. Proven Skills in Management, IOT services & Platforms, SaaS, PaaS, IaaS, VSaas, security alarms & panels, GPRS tracking solutions & SIMs management. I am a strong administrative professional with a Bachelor of Engineering degree in Computer Systems Networking & Telecommunications (Cisco) from DeVry.
Current workplace
Chaka S.'s current company
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6 roles · 26 years
Chaka S. work experience
A career timeline built from the work history available for this profile.
Supervisor, Uplink & Itank Activation Support/ Management, Tier 2 Technical Support
CurrentAssures the Customer Experience exceed expectation when it comes to the Service provided by my Customer Success team.Maintains business relationships with Major iTank distributors, Alarm dealers & the Central Stations to ensure collaborative partnerships are built to assist our Alarm dealers & or iTank Distributors.Identify areas of improvement with Uplink.
Dec 2017 - Present
Escalations Manger Specialty Lines Sme & Alarms
Marketspark
Provided first-level leadership to the Tier 0, Tier 1 & Tier 2 Uplink & iTank support teams which includes employee training, policy development & writing SOPs. Analyzing & improving the customer experience processes by creating competitive advantages by putting the customers first. Assisting alarm installers with Uplink security units such as fire panels.
May 2021 - Sep 2021
Customer Support Supervisor
Numerex Corp.
Assures the Customer Support Team is effective and efficient in meeting the needs of our customers through the use of appropriate professional growth strategies for the purpose of actively working to create an accomplish Support department.Activate and program Uplink & iTank units to existing accountsCreate new accounts.Assist finance with billing.
Feb 2007 - Dec 2017
Network Provisioning Admin/ Activation Support For Uplink
Numerex Corp.
Supervise Customer Support GroupAssist with First Tier Tech support for Uplink products and services.Assist customers with new account inquiriesActivate Uplink units to existing accountsProvision SIM cards for corporate accountsMaintain spreadsheets in MS Excel for major productsCorrespond with customer concerning trouble shooting issues with Mobilelock.
Feb 2007 - 2012
Dispatcher/Customer Service
Impact Resource Group
Dispatch furniture assembly order to field techsTrained new employeesSupervised over 70 employeesPlaced sales orders for furniture assemblyCreated faxing system for DispatchersUtilized maps and internet (Map point, DOT, Map Quest) to find geographical locations.Dispatched for 13 statesBack up dispatcher for the NE 9 states
2000 - 2004
~4 yrs
2 education records
Chaka S. education
Bachelor Of Engineering (Beng), Computer Systems Networking And Telecommunications (Cisco)
Diploma, Computer Science
Southside High School
FAQ
Frequently asked questions about Chaka S.
Quick answers generated from the profile data available on this page.
What company does Chaka S. work for?
Chaka S. works for Uplink Security Inc..
What is Chaka S.'s role at Uplink Security Inc.?
Chaka S. is listed as Manager for Activation and Account Retention at Uplink Security Inc..
Where is Chaka S. based?
Chaka S. is based in Atlanta, Georgia, United States while working with Uplink Security Inc..
What companies has Chaka S. worked for?
Chaka S. has worked for Uplink Security Inc., Sierra Wireless, Marketspark, Numerex Corp., and Impact Resource Group.
How can I contact Chaka S.?
You can use AeroLeads to view verified contact signals for Chaka S. at Uplink Security Inc., including work email, phone, and LinkedIn data when available.
What schools did Chaka S. attend?
Chaka S. holds Bachelor Of Engineering (Beng), Computer Systems Networking And Telecommunications (Cisco) from Devry University.
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