Chandi Das Chakraborty Email & Phone Number

Kolkata, Wb, In

Kolkata, West Bengal, India

• Utilized AdSense, Google Analytics, Search Console, and Google Ads Keyword Planner to drive data informed decisions, refine targeting, and optimize ad performance, increasing traffic and engagement.• Implemented on-page and off-page optimization techniques, including technical SEO strategies, site speed optimization, and keyword research, to boost search engine visibility and enhance overall site performance.• Conducted site audits using tools like SEMrush and Ahrefs, identifying growth opportunities through detailed analyses of backlinks, content, and technical SEO, ensuring improved search rankings.• Developed and managed a LinkedIn marketing strategy focused on lead generation, fostering high quality connections and industry engagement.• Managed Facebook business pages and over 30 WhatsApp Business groups with a total reach of 3,000+ members, creating a direct communication channel for customer support, community engagement, and brand interaction.• Engaged in cold calling initiatives, boosting outreach effectiveness and lead nurturing across various customer segments.• Employed social media analytics to assess campaign effectiveness and adjust strategies in real time, strengthening community engagement on social platforms.

Kolkata, West Bengal, India

• Negotiated and secured 30+ Memorandums of Understanding (MoUs), expanding the company’s business portfolio and strengthening partnerships.• Created and processed client quotations, bills, and invoices, maintaining accurate records for financial reconciliations and tax compliance.• Built and maintained partnerships with key stakeholders, ensuring long-term client satisfaction and business growth.• Coordinated and executed 30+ workshops, seminars, and webinars, handling logistics, quotation creation, and post-event outcome mapping.• Developed PowerPoint presentations and proposals to communicate key project metrics and secure client engagement for new opportunities.

Kolkata, West Bengal, India

At Capsule Labs, I spearheaded various marketing initiatives to drive growth and enhance audience engagement. My role encompassed a wide range of activities, from Digital Marketing to Event Management. Here are some of my key contributions:• Grew Capsule Labs’ LinkedIn following organically by over 3,000 users through strategic content marketing and consistent audience interaction.• Implemented growth-focused strategies, social media engagement, and targeted content marketing.• Executed email marketing and cold outreach initiatives that contributed to an expansion in market reach and customer engagement.•Lead Generation: Responsible for generating leads, contributing to the growth of our customer base and sales pipeline.•Email Marketing: Executed email marketing campaigns to nurture leads and engage with our audience, driving conversions and customer retention.

Kolkata, West Bengal, India

At Maybright Ventures Pvt. Ltd. (mPokket), I managed customer interactions, compliance, and marketing calls for mPokket, a digital lending platform. My role involved verifying KYC documents, handling outbound calls, and ensuring regulatory compliance, contributing to the company’s operational efficiency.• Consistently achieved 100% target by handling over 120 outbound calls daily, demonstrating strong time management and productivity.• Ensured document accuracy and authenticity by meticulously verifying KYC documents, identifying fake documents, and reviewing consent videos.• Met key performance indicators (KPIs) such as conversion rates, call times, communication quality, and understanding customer pain points.• Rapidly advanced in performance rankings, progressing from a T30 caller to a T0 caller within three months, reflecting exceptional skill development and dedication.• Promoted to handle T3 marketing calls within 45 days, showcasing quick acquisition and application of advanced communication skills.

Bachelor Of Computer Application

Higher Secondary