Chakravarthy C Email & Phone Number

India

Bangalore Urban, Karnataka, India

• ·Review and edit articles written by associate technical writers to ensure their work meets company standards.
• Crafted a compelling promotional content script to drive app downloads and enhance user engagement, highlighting the app's key features and benefits to encourage a broader audience to embrace the digital experience.
• Partnered with team writers to create and update technical documents for clients.
• Performed quality check of work products and coordinated independent quality control review in accordance with internal quality procedures.
• Created guides and manuals by working with different teams to improve the product.
• Drafted process documents such as standard operating procedures and user guides for existing and new product reports

Bengaluru, Karnataka, India

• Trained on - Salesforce Commerce Cloud, Front End Technology
• Demonstrated expertise in HTML5, CSS3, object-orientated JavaScript and largeJavaScript applications.
• Designed and implemented website interface for mobile, desktop and tablets.
• Collaborated with designers to implement concept and design of website.
• Used JAVA, HTML or XML to structure web pages and provide smooth navigation ofinternet.
• Coordinated usability testing and corrective action of bugs

Bengaluru, Karnataka, India

• Managing day to day supervision of operations, meeting sales targets
• Plutus CRM software - client segmentation, targeting, engagement with audience on reduced number of platforms
• Ameyo - software to deliver customer engagement solutions to enhance business productivity
• Trained on Objection handling
• Dealing with customer issues, complaints and handling unusual circumstances

·Authored and conceptualized promotional content for posters and banners aimed at generating interest and enrollment for a specialized course, effectively communicating the value and benefits of the program to a broader audience.