Chakshika Amarawardhana Email & Phone Number

Sri Lanka

Colombo

Driving Digital business of the Bank; Digital business roadmap, Digital business strategy, Budget planning & forecasts of Digital products & servicesEnhancing user experience of ‘Digital Journey’ across Digital productsPromotions, BI based gamifications, ATL/BTL/TTL campaigns to enhance Digital adoptionDriving continuous improvements and innovations in Digital channelsInitiating new Digital businesses & solutions, Feasibility studies & Market research, Business proposals, Technical & financial evaluations/negotiationsConcept papers, Internal/ External Approvals, Financial engineering of Digital productsRequirement gathering, User persona mapping, RFP, RFI, BRD, POC, UATs of digital projectsDetermining SOWs, SLAs, AMC, IP rights and other terms of Digital products/ service related contracts with external parties. Facilitating enforcement, renewals & terminationsTariff management, revenue leakage fixes/ assurance pertaining to Digital productsRegulator correspondence & enforcement pertaining to Digital productsInternal & external training sessions related to Digital products, Content developmentA member key working groups that drives the transformation project of the entire bank including Digital.Consulting HR Dept pertaining to Digital literacy of the workforce and related policies

A member of Information Technology and Computer Science Sectional Committee of IESLResource person - IESL Charter Process

Sri Lanka Telecom Head Quarters, Colombo 01, Sri Lanka

End to end management of technical projects: Project planning, Budget estimation, Approval process (Concept papers, project charters, business case analysis etc.)RFP preparation, Tender evaluations, UAT, Negotiations with vendors/ stakeholdersManaging the Digital Marketing Strategy of the company, Analyzing consumer insightsManaging software development projectsMember of IPTV system functionality testing and customer experience monitoring teamPreparation of learning materials, conducting island-wide trainings and demonstrations for internal, external parties and customersContract management and revenue assuranceFeasibility studies of new products, technologies and equipment, POCs, Product testingImplementation of innovative, methodical business processes and work practicesCorporate and special IPTV projects with customized requirements and VASSCM, RMA process, Overseeing maintenance requirements, initiating AMCsManagement of PEO TV installation teams, performance managementManagement of 24x7 IPTV Headend and MCR operationsFounder of channel viewership analysis process to facilitate strategic decisionsServed as a member of 10+ Technical Evaluation Committees of key projectsDevelopment of educational content for Video on Demand (VOD) library

Sri Lanka Telecom Head Quarters, Colombo 01

Management of 24x7 operation of IPTV Headend & MCR.MCR operation reporting, Complaint analysis, Channel viewership pattern analysing to facilitate strategic decisions, Implementation of innovative, methodical processes and work practices.Feasibility studies for new technologies and equipment, Overseeing SW/HW maintenance requirements, Negotiations with content providers, Requirement gathering and preparation of RFPs.Supporting Educational content development for Video on Demand (VOD) library, Value Added Services on IPTV platform. Modifications of GUI flows to enhance UI UX of IPTV

www.Gadgets.LK - The Pioneer Gadget Store in Sri Lanka, is a professional cyber directory in Sri Lanka, which is totally dedicated for electrical/ electronic gadgets and product specific repair/ services.Gadgets.LK is the Silver Award Winner as the 'Best Sri Lankan e-Commerce and Advertising Website' in 2012 and Merit Award Winner as the 'Best Marketing and Advertising Website' in 2013 at the annual 'Best Sri Lankan Website' competition organized by LK Domain Registry of Sri Lanka.

Department Of Computer Science And Engineering

Mentoring B.Sc.Eng. Batch 07 students for academic module “CS 2950 – Communication Skills”

Department Of Computer Science And Engineering

Mentoring B.Sc.Eng. Batch 06 students for academic module “CS 2950 – Communication Skills”

Department Of Computer Science And Engineering

Instructing B.Sc.Eng. students for academic module “CS 2050-Computer Architecture”

Department Of Computer Science And Engineering

Instructing B.Sc.Eng. Batch 07 students for academic module “CS 1960-Skill Development Project”

Vaxhall Street, Colombo 02

Enterprise systems integration projects, including the largest call center project in Sri Lanka.Initiation of new processes and practices for the management of faulty equipments and providing a prompt technical support, in order to enhance customer satisfaction. (These initiatives were specially recognized and rewarded by CEO/ VP of JKH Group)Experienced projects of diverse business sectors(Banks, Telecommunication service providers, Hotels, Travel, Food & Beverages, Logistic, Apparel, Insurance, Conglomerates, BPO)

Battaramulla

Leading research groups and reporting to management.Obtained experiences in communicating, negotiating and interacting with people from different cultures, values and communities, including foreigners.

Master Of Business Administration (Mba)

Master of Business Administration (MBA) - General

Faculty Of Engineering - B.Sc In Engineering (Honours), Computer Science And Engineering, Second Class Upper Division

Activities and Societies: • Student representative - Computer Science and Engineering- Batch 05 (2006/2007) • Leader - Faculty.

Project Management Professional (Pmp), Project Management

PMP course completed

Physical Sciences

Activities and Societies: • Primary and junior prefect at school. • President of the Senior Science Society, Member of the Western.