Chalan Joseph Email & Phone Number

• Investigating breaches to physical security, fraud, cash discrepancies and reporting to the appropriate partners both internally and externally.• Conducting bag/locker searches and completing alarm walk tests within a timely manner.• Reviewing data to assess correlations between shoplifting apprehensions and high shrink departments and areas in store.• Providing guidance to store management with regard to the improvement of processes and procedures. • Participating in meetings to communicate current and potential risks to security.• Preparing surveillance equipment maintenance schedules and facilitating repairs in a timely manner.• Supervising loss Prevention officers and guards.• Developing work schedules, allocating tasks, and monitoring officers performance.• Fundraising for charity campaigns.• Conducting training workshops for associates in store. • Identifying store opportunities and working with management to resolve.

London, England, United Kingdom

• Provided customer service when necessary • Ensured the Safety of Employees and Customers• Deterred crime in line with company procedures • Trained new associates on loss awareness in store

• Ensured security records and logs are being kept up to date.• Accounted for the day to day operation of Security.• Provided customer and client liaison as and when required.• Assisted in review of Security Officers performance and development.• Ensured Assignment Instructions are adhered to at all times by security personnel.• Ensured the security team were compliant with all relevant legislation on data protection.• Access control • Conducted routine patrols with the team.

London, England, United Kingdom

• Responded to alarms and emergencies.• Escorted visitors around the premises.• Access controll. • Ensured personnel and premises were secure by patrolling property and monitoring surveillance equipment.• Completed reports after recording observations, interviewing witnesses and reviewing surveillance activities• Directed onsite traffic• Prevented loss/damage by reporting irregularities and restraining trespassers