Changing the status quo of healthcare with technological advancements (integrations, data, platform, blockchain, phygital), offering collaborative proactive & preventative diagnostic solutions with precision medicine to a holistic bio-psycho-social approach, termed "Wellcare".

Founder of a fractional Product & Programme Office (PPO) consultancy of implementation experts who help facilitate complex project delivery - utilising our unique and integrated Ten-Dimensional (TenDim) framework and toolkit.

Started out as Operating Officer to a team of specialists working with Data Science in Health; setting up baseline structures and process for applying best practices in Data Analytics, Visualization, Statistics, Model Simulations, Epidemiology and Scientific Writing. Role transitioned towards a combination of project management, account management, product management/ownership and marketing strategy.

Working between the Anglo American global health function and data analytics, I was the catalyst for data provisioning setting up process and guiding agile planning with internal teams for integrated and predictive analytics for Covid-19, workplace injuries, noise induced hearing loss, inhalable hazards, TB/HIV and general health and wellness - Working with teams from South Africa, Latin America, United Kingdom and India.

Big Data consultant and Account Executive to Insurance Corporates, assisting insurers to make smarter decisions with greater certainty for - customer segmentation - customer acquisition - better pricing - quicker on-boarding - reduced churn, NTUs and non conversions - reducing operational expenses - reduced fraud; and ultimately for heather bottom lines.

Working with a team of tech experts and sales professionals, I developed digital customer experiences and new go-to-market approaches (partnership and referral models) through mobile and web applications for microinsurance and digital banking.

Independent contractor and project manager, delivering on strategic projects promoted by the Swiss Capacity Building Facility (SCBF), specifically in the micro-insurance and financial education over multiple locations.

Via Blazingchilli, I was the Digital Partner and Project Manager delivering on all mobile app solutions to Old Mutual South Africa and global entities. Solutions ranged from portfolio management tools, customer acquisition and needs assessment tools, intermediary tools, insurance education and rewards/loyalty systems, claims management tools to mobile banking front-ends. All digital and customer self-directed, hosted on Amazon EC2.

Head of Operations at Blazingchilli, a technology company delivering mobile solutions for insurance corporates; I was responsible for executing on business strategy, providing leadership and direction to internal teams, recruitment, managing business priority and establishing processes for sustainable company growth.

Now LexisNexis. Unnlocked strategic, revenue, social and investment opportunities in the government and low-cost housing sector within South Africa.

Now LexisNexis SAOversaw the operations function for a portfolio of software products spanning customer segments including financial institutions, conveyancing attorneys and local municipalities. Responsible for team leadership, project coordination and communication, business process improvement, key business partner account management, business reporting and the ownership of resolution of complex problems; all to the benefit of internal departments, software development teams, third party stakeholders, external service providers and customers (financial institutions, conveyancing attorneys and local municipalities).

Seconded to manage the merger of Korbitec and a new subsidiary. Responsible for project costing and change management function for successful transition of all business entities including employees, customers, software offering, third party relations, office operations, billing and support.

Property24, a division of Korbitec.Seconded to streamline operations processes at an enterprise level between Korbitec and Property24; I was tasked to facilitate a team of divisional operational personnel with the aim of aligning the various company products to meet business operational requirements, resource constraints and customer expectation. This also entailed managing employee expectation during organisational change. This saw the establishment of a new operations structure at the company.

GhostConvey, a Product of Korbitec.Initiated improved business practices for the alignment of the business unit; Provided personal and team leadership to the divisional Release Managers, Analysis and Training teams. Hosted ExCo sessions to align business priorities with the business supporting functions, determine action items and track progress thereof. Relationship managed and maintained software development backlogs for key business partners. Custodian of all customer communication, interacting with marketing team to develop marketing plans and content. Project management of priority projects.

Started up the Rates Clearance Processing division for electronic property rates clearance with municipalities around South Africa. Initiated and grew the business unit and product towards increased customer and internal business value which permanently the property transfer process in South Africa

I assumed the role of SCRUM Master implementing agile project management practices on the Bank Services teams facilitating morning SCRUM sessions, sprint planning and estimation sessions and sprint retrospectives. This also entailed me monitoring sprint progress, updating sprint burn down charts as well as communicating sprint progress to other dependent teams.This role also encompassed software release management, system monitoring and risk management, incident and problem management, monthly billing supervision as well as maintenance of operational relationships with financial institutions and integration points.Created, maintained and tracked project schedules for all Bank Services initiatives. Responsible for successful hand over of release artefacts from development teams to deployment teams. Informed third party developers and suppliers of integration requirements, new developments, system changes, release requirements and communicated general product information. Configured automated and manual monitoring tasks/processes/systems to raise early alarms of potential downtime and managed the successful resolution of incidents. Ensured regular system audits and managed SLA agreements with retail banks.