One of the biggest tech companies in the country.Completing emails through a ticket systemAnswering incoming phone calls, as well as calling clients to assist themAssisting clients with general queries, recommendations and quotesWorking with several departments to create a more efficient workflowFault finding and error solutionsProviding resolution to customer complaints

Computer electronic store that specialized in repairs, diagnostics andassessments of IT related hardware.Diagnostics and repairs on computers, laptops and electronic equipmentPC assemblyLaptop upgrades (HDD/SSD and RAM)On-site installations

Amazing recording studio with a great history.After completing a music recording and production course, the studio employed me to work on several projects with them.Recording artist/band performances, as well as voice-over recordingsEditing, mixing and mastering of audioAudio productionWorking with production companies on several TV shows

A small restaurant/coffee shop in the heart of Heidelberg, which also had aChristian book store.Management of restaurant/coffee shopCreating tasks for all employees to fulfill daily requirementsManagement of financesBusiness marketing on several different social media platforms