Chalee Vang Email & Phone Number

Minneapolis, MN, US

Monitor and respond to 5 email queues daily Subject matter expert for inbound loads for main clientCreates and distribute daily reports generated regarding inbound logisticsTrack full truckloads, LTL, and intermodal forms of transportation Assign and distribute loads to different carriers Determine bid price to locate and obtain lowest rates on carriers

 Scheduled and coordinated ride assistance for members Cooperated with 3rd parties for scheduling Documented each call thoroughly into the CRM system Handled each call with accuracy and confidence for one call resolutions Recognized and awarded for excellent customer service from both management level and NPS Maintained a high level of quality at.

500th 5th St. Minneapolis, MN 55401

 Assigned cases to our donor representatives to contact Assisted those same representatives as needed  Located donor centers around the United States to meet customer needs Directed customer inquiries to the appropriate area for resolution Performed peer reviews for quality control Safety warden who directed team members to safety during emergency.

 Promoted positive teamwork and sportsmanship amongst the players Known to be a progressive coach in developing each player’s ability per season Ability to generate new training and learning techniques that suited each team dynamic Coached for both recreational and the club league Worked with numerous age groups from eight to 18U however specializing.