Ram C. Email & Phone Number

Phoenix, Arizona, United States

• Led the migration of legacy healthcare systems to a modern microservices-based architecture, improving scalability, performance, and resilience across multiple platforms. • Spearheaded the development of virtual healthcare solutions, including telehealth for primary care, urgent care, mental health, and virtual therapies. • Developed an omnichannel experience using web, mobile, chat, and social media platforms, enhancing patient engagement. • Worked on EHR, EMR, and RCM systems, delivering key insights through data analytics and reporting for actionable business outcomes. • Implemented a Kubernetes-based platform for deploying multi-tenant healthcare applications, enabling seamless client onboarding and reducing infrastructure costs. • Designed and integrated data analytics programs for insights into Value-Based Care and Population Health Management. • Created a reporting and analytics system to drive insights and decision-making for payer operations, including claims processing and clinical management. • Utilized TOGAF and LEANIX frameworks to develop enterprise business architecture models that aligned healthcare technology with business strategies and ensured compliance with healthcare regulations (e.g., HIPAA). • Successfully managed the business transformation program, focusing on enhancing patient experiences and driving strategic initiatives.

Minneapolis, Mn

• Led the transformation of wealth management systems from legacy monolithic architectures to cloud-native microservices using Pivotal Cloud Foundry (PCF). • Architected secure Single Sign-On (SSO) and Multi-Factor Authentication (MFA) systems, ensuring compliance with stringent financial industry security standards. • Collaborated with senior leadership to design architecture models and technical diagrams (system, sequence, and data flow) that aligned with business goals and technical requirements. • Developed CI/CD processes using Jenkins, UCD, and PCF, significantly improving the efficiency of deployments and reducing system downtimes. • Migrated legacy JavaServer Faces (JSF) applications to a modern ReactJS front-end framework, improving user experience and performance.

Minneapolis, Mn

• Designed and implemented security solutions on AWS, leveraging services such as EC2, S3, and Redshift to enhance data processing and storage capabilities. • Architected an event-driven microservices framework to handle high-volume transactions, reducing system latency and improving scalability for online retail operations. • Established a private network connection between Best Buy’s internal systems and AWS to ensure secure data transfer and seamless integration of services. • Led disaster recovery planning and implementation, designing a scalable notification and OTP (One-Time Password) system to enhance system reliability and customer authentication. • Led the transition of legacy systems to Java/Spring Boot microservices architecture, increasing the agility and flexibility of system updates and integrations

Minneapolis, Mn

• Led a team to plan, design, and implement applications and software for a centralized guest data system using microservices architecture. • Utilize SAFe Agile methodologies to streamline development and deliver high-quality software on time. • Implemented continuous integration and delivery pipelines using Jenkins and Git, significantly reducing build times and improving deployment frequency. • Designed and implemented private cloud solutions using OpenStack, providing cost-effective, scalable infrastructure for internal services.

Columbus, Ohio Area

• Managed the implementation and migration of Workbrain (4.1 to 6.0) for payroll and workforce management systems. • Customized business rules, overrides, and web services to meet the unique needs of the client’s workforce management operations.

Hopkins, Minnesota, United States

• Led teams in developing SOA-based tools and refactoring legacy applications for performance improvements. • Implemented web service gateways, ensuring efficient and secure data communication.

Minneapolis, Mn

• Led the development and implementation of comprehensive healthcare solutions, focusing on claims processing workflows, eligibility verification, and payer systems for large-scale healthcare organizations. Utilized Spring, Hibernate, and MVC architecture to build scalable, maintainable applications that supported high-volume healthcare transactions. • Enhanced the healthcare payer operations system by integrating business rules and automation processes using JBPM for member enrollment, claim submissions, and case management, significantly improving the operational efficiency of payer services like authorizations, referrals, and provider network management. • Worked extensively with Electronic Health Records (EHR)/Electronic Medical Records (EMR) systems and Revenue Cycle Management (RCM), delivering solutions that streamlined claims processing and optimized revenue cycle workflows. Collaborated with stakeholders to ensure solutions met regulatory standards (e.g., HIPAA). • Designed and developed virtual healthcare applications to support telehealth services, including primary care, urgent care, and mental health solutions, improving patient experience and operational efficiency. • Developed complex data analytics and reporting solutions for actionable insights, supporting Value-Based Care analytics and Population Health Management initiatives.

Minneapolis, Mn

• Customized Workbrain for Target's needs. • Developed workflows, business objects, and core processing events. • Used Struts, Java, and EJB for various enhancements.

• Developed web services for payment gateway modules. • Implemented SOAP message encryption and SSL client authentication. • Created Front End using struts framework.

Bachelor Of Engineering - Be, Mechanical Engineering, A

Activities and Societies: Sun Certifications, Health Clubs Enterprise Architect and Business Architect with over 24 years of experience.

Bachelor'S Degree, Mechanical Engineering