Gerasimos (Gerry) Chalikias Email & Phone Number

Athens, Attiki, Greece

• Sales Director of a newly formed agency network of Direct Sales Force Tied Agents as per 5 yearERGO’s Sales Force growth strategy plan.• Leads the development, recruitment process of Sales Managers, Recruiters, Secretaries as well asTied Agents’ across Athens and later throughout Greece.• In charge of coaching all new members of the Direct Sales Force team providing guidance andsupport towards a customer centric mindset and ethical behavior.• Leading the procurement plan execution of the agency network’s new offices within ERGO HQs, aswell as all new satellite offices.• Responsible for all Direct Sales Force Network’s Sales Targets - KPIs: within 5 years the new networkdelivers total new business (GWPremium) € mil.

Athens, Greece

• Project Leader of a strategic plan to implement the D.S.F. Accelerated growth with a team of 8 Managers, reaching a Manpower of 24 Agents in the end of year 2 and targeting 45 Agents in the end of year 3 (out of 9 Unit Managers Team developed) with 3 Managers graduated to get hired as DSF Executives for year 2022.• Direct sales force/people management of a growing D.S.F. team of currently 5 Managers and 1 Agent.• Project target: within 3 full years the project delivers total new business (ANP) €1 mil.• Responsible for recruiting new Managers of the team, as well as developing new Unit Managers and managing new Recruitment according to Project Plan.

Athens, Greece

• Direct sales force/people management of a growing D.S.F. team of currently 12 Agents (MetLife HQs).• In charge of D.S.F. Patras (7 Agents) and 2 Unit Managers.• Achieve business and financial goals (KPIs) of the Agents under responsibility (sales, manpower, etc.). Consecutively exceeded team’s and individual annual goals, Sales Target Achievement (2012-18).• Responsible for recruiting new members of team, as well as recruiting/developing new Unit Managers.• Key member of Maturities project – Cross selling of investment products, like Mutual Funds, Unit Linked, Variable Annuities, SPIA and Pension products to retired people from Group pension plans.• In charge of Hybrid projects – Promotion of MetLife’s insurance products to external and existing customers from corporate group coverage partnerships.• In charge of Leto Hospital Maternity project – Promotion of free group coverage to newborn babies with aim of Cross selling of insurance products to the family, as well as investment products, like Mutual Funds, Unit Linked, and Savings programs for the newborn babies.

Athens, Greece

CITIBANK INTL represents the consumer banking operations of financial services giant Citigroup. • Glyfada Citigold Portfolio, 24% investment penetration when assigned; reached 46% penetration. 116% Sales Target Achievement YTD in 2009, 103% Sales Target Achievement YTD in 2010.• Relationship Manager/Portfolio Management of 160+ customers (Assets Under Management EUR 36Mil.) of EUR 100-400K average balances.• Investments analysis and investments consulting in various financial instruments, including Mutual Funds, Bonds, Structured Notes & FX.• Business Development in retaining customers balances from competition & attracting new Private Banking customers.• General customer service, including Credit Card and Business/Cash Collateral matters.• Bank of Greece authorized signer.

Athens, Greece

DIMITRIAKI is active in grains origination/trading and vessels' chartering in the areas of Eastern Mediterranean, Black sea, Balkans etc., being a major supplier of food and feed industries.• Member of the Execution - Trading department; responsible for executing international clients' contracts.• Responsible for executing grains exports to international clients, mostly to Europe and Black sea region.• Exclusively managed all exports and imports of grains in bulk, by train and trucks.• Duties included: Day to day operations and solving problems in loading and unloading bulk carrier vessels.

Athens, Greece

Part-time voluntary work in a well-known NGO, which involved:• Organised the Earth Day, a worldwide non-profit initiative of Al Gore at 07/07/07 at Kontzia square in Athens• Responsible for other corporate social responsibility initiatives such as athens cycle day, recycling day etc.

Athens, Greece

KANTOR is an international consultancy firm, committed to helping commercial clients to create and sustain competitive advantage and public clients to achieve their optimal performance.• Supported the commercial due diligence process for a leading producer and retailer of premium quality ice cream (DODONI S.A.). Examined the total ice cream market, evaluated the sales/franchisees network of the client and examined the Business Plan’s assumptions.• Rationalisation of the structure & payroll procedures for the implementation of a payroll IS of a large bank (ETHNIKI S.A.).• Developed main KPIs for use by the Board of Directors of a major Greek metals industry and real estate development sector company (BITROS S.A.).• Involved in the business requirements and I.T. master plan for a new ERP system for a leading sports goods retail chain. Drafted RFPs for the client for sending out to selected vendors (FOURLIS Group).• Supported a leading Greek Communications group in entering the EU communications related projects market by identifying and acquiring a company in Brussels. Prepared a sector review of the Public Affairs/Lobbying industry in Brussels and identified acquisition targets, including preparation of their profiles & supported the client in the acquisition of a minimum 51% stake in one of the target companies (V&O Communications).• Part of Kantor’s working team for various tenders for the selection of advisor for the implementation of projects (School’s buildings, University buildings, Hospitals etc.) through Public Private Partnerships.

Brussels Area, Belgium

EUROPEAN DYNAMICS is a leading European consulting, IT & Telecoms systems integrator. • Consultant/Project Manager for the eGovernment Observatory portal (http://epractice.eu/) forDirectorate General Enterprise of the European Commission. Contributed to the development andFeasibility Study of the eGovernment Observatory’s Marketing & Communication plan.• Responsible for managing the above project’s program office and project reporting including KPIs and designing custom reports. Acting as lead day to day customer contact ensuring customer satisfaction.Responsible for supplier management to deliver consistent service & address service emergencies. • Managing and delivering external promotional activities for the eGovernment Observatory portal, liaisingwith advertisers, conference organizers to raise awareness and promote available services. • Supported and enabled the development, tender and deal closure for European Dynamics’ first eGovernment project worth over €6 million, for Directorate General Enterprise of the European Commission. • Project Manager of a Directorate General for Translation (DGT) project of creating a Multilingualism Webportal (http://ec.europa.eu/dgs/translation/index_en.htm) and the reorganization of the DGT's intranet.• Identifying business opportunities & driving Business Development & strategic partnership activitiesacross Europe. Identifying and chasing leads across EC’s DG’s & other EU institutions (European Parliament, European Space Agency etc.).

Athens, Greece

• Translated military documents, technical manuals, and NATO military orders from English to Greek and vice versa.

ALTRAN Group (ex-DELOITTE Consulting) is the European leader in innovation and technology consulting. • Key achievements include the development of a new service to manage corporate critical risks. This unique Operational Risk Management (BASEL II) methodology, based on safety engineering, was introduced in a new industry and sold to a new client; specifically was implemented in de-risking the migration of a major Financial Institution in the U.K.• Part of team, which implemented the successful delivery of this methodology to a large Financial Institution (Clearing House) in the U.K., by de-risking its migration. It was fundamental towards BASEL II certification.• Active participation in business development/selling & market research across a number of industries. Generated leads & participated in high level sales meetings & industry days. Main industries involved included Financial Services - Banking, Shipping, Satellite (Galileo - EU’s GPS) and Nuclear industries.• Wholesale Banking Operations Retail Bank project: Part of a team which elicited and documented the business requirements for a replacement system that would log and record unpaid cheques and direct debits returned to the bank's wholesale division.

ERNST & YOUNG is one of the world's leading professional services organizations; helps companies across the globe to identify and capitalize on business opportunities.• Entirely involved in the team for the development of two Feasibility Studies/ Business Plans for a major book industry vendor (E.KE.BI.) in Greece. Project Manager for project's market analysis, questionnaire design and designing and conducting statistical data analysis.• Participated in the development of a Business and Technology Plan and Software Evaluation and Selection for eMarketplaces and Communities (B2B) for Forthnet S.A. which led to their approval by the board.• eCRM - Assisted in the development of a Web Site and Applications, including WAP and ASP technology. • Actively participated throughout the development of E&Y’s Regional Web Site (Turkey - Greece).

Amsterdam, North Holland, Netherlands

• Supervised, implemented and completed the creation of the IT Department's Employee Web page using Digital Cameras & imaging tools• Scanned and pulished in a softcopy format various IT Service Management Catalogues• Lead and directed an innovative new Marketing and Internet Marketing Strategy for the Proteins Department.

Swindon, England, United Kingdom

• Lead the production of monthly software metrics report pack.• Collected data from engineers & updated Software Quality World Wide Web pages, acquiring knowledge of HTML language and UNIX skills.• Had visibility of the methods used in monitoring progress of large scale software projects, assisted in producing Quality Review meetings' viewgraphs.

Msc In E-Business, E-Business (Thesis On E-Banking)

Activities and Societies: Thesis on E-bankingPart-time based in the U.K.

Post Graduate Summer School, Investments & Capital Markets

Activities and Societies: Greek Basketball TeamPost Graduate Summer School Course in Capital Markets and Investments. Full time based.

Metlife Business Academy For Agency Executives – Mba, Insurance

Bsc (Hons), Business Administration

Activities and Societies: Rock ClimbingBSc (Hons) in Business Administration (22 months internships)

I.B. - International Baccalaureate®, I.B. High Levels: Economics, Mathematics, Modern Greek

Activities and Societies: Drawing, Tennis, PsychologyInternational education - International Baccalaureate®