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Craig Langley Email & Phone Number
Retired
at
Looking for Job
1 work email found
@metoffice.gov.uk
2 phones found area 370
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Retired
Location
Exmouth, England, United Kingdom
Company size
Who is Craig Langley? Overview
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Quick answer
Craig Langley is listed as Retired at Looking for Job, a with 32 employees, based in Exmouth, England, United Kingdom. AeroLeads shows a work email signal at metoffice.gov.uk, phone signal with area code 370, and a matched LinkedIn profile for Craig Langley.
Craig Langley previously worked as Lead Change Manager at Met Office and Head of Customer Experience at Met Office. Craig Langley holds Dip Mgmt, Business from Open University.
Company email context
Email format at Looking for Job
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clangley@metoffice.gov.uk
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AeroLeads found 1 current-domain work email signal for Craig Langley. Compare company email patterns before reaching out.
Profile bio
About Craig Langley
Former Lead Change Manager with accountability for Business Change implementation, assessing progress towards benefits realisation and achieving measured improvements in business operations through effective use of change management methodology. Prosci qualification and license.Worked on several business transformation projects including the successful implementation of ServiceNow to support Met Office IT Service Management.Before that - Head of Customer Experience and Customer Service at the Met Office where I developed a reputation for continual improvement in areas of the enterprise not normally associated with being industry leading.Familiar with a number of HR processes, from Recruitment and Selection, Onboarding, Training and Development, Performance Management, Employee Relations.Keynote speaker at a number of Customer Service events.A proud Scotsman, originally from the Isle of Tiree, I worked for the UK’s national weather forecasting service for over 30 years, mainly customer facing roles at locations as remote as the Western Isles to large cities like Aberdeen, Glasgow and London..now retired but starting to look around for something that I could add a little value to.
Listed skills include People Management, Team Management, Change Management, First And Second Line Support, and 27 others.
Current workplace
Craig Langley's current company
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12 roles · 43 years
Craig Langley work experience
A career timeline built from the work history available for this profile.
Retired
Lead Change Manager
Accountable for Business Change implementation within Operations including responsibility for assessing progress towards benefits realisation and achieving measured improvements in business operations through effective use of change management methodology.
Jun 2018 - May 2022
Head Of Customer Experience
Head of Customer Experience at the Met Office with accountability in Operations for customer experience strategy and improvement. This includes monitoring and implementation of improvements in Customer Experience, Service Level Management and Service Continuity Plans ensuring customers receive the levels of service expected and that a culture of continued improvement in customer experience is implemented
May 2016 - Jun 2018
Head Of Customer Service
The Met Office delivers a variety of key services which play a vital role in support of decision makers and operations for our wide variety of Public Sector and commercial customers and the public. The Head of Customer Service has accountability, reporting directly to the Met Office Executive, for delivery of these services. This includes development of strategy, as well as day to day delivery through a large team based in the Operations Centres at Exeter and satellite offices in Aberdeen and… Show more The Met Office delivers a variety of key services which play a vital role in support of decision makers and operations for our wide variety of Public Sector and commercial customers and the public. The Head of Customer Service has accountability, reporting directly to the Met Office Executive, for delivery of these services. This includes development of strategy, as well as day to day delivery through a large team based in the Operations Centres at Exeter and satellite offices in Aberdeen and London. Show less
Sep 2013 - Jun 2016
Head Of It & Customer Service
Oct 2011 - Sep 2013
It & Customer Service Manager
Leadership of first and second line IT & Customer Service support teams
Jun 2009 - Oct 2011
Weather Desk Manager
Met Office
Managing 24/7 Customer Contact area - Service Desk, General Enquiries, Customer Assurance
2007 - 2009
~2 yrs
Manager Central Computing And Product Support
Met Office
Leading a small second line support team - Super Computing, Mainframe, Forecaster Support
2005 - 2007
~2 yrs
Forecast Products Analyst
Met Office
Forecaster Support
2003 - 2005
~2 yrs
Communucations Manager
Met Office
Support for Met Office commercial marine business
1999 - 2003
~4 yrs
Weather Observer
Met Office
Observer of weather for civil and military aviation
1984 - 1999
~15 yrs
2 education records
Craig Langley education
Dip Mgmt, Business
Open University
Education record
Tiree High School
FAQ
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Quick answers generated from the profile data available on this page.
What company does Craig Langley work for?
Craig Langley works for Looking for Job.
What is Craig Langley's role at Looking for Job?
Craig Langley is listed as Retired at Looking for Job.
What is Craig Langley's email address?
AeroLeads has found 1 work email signal at @metoffice.gov.uk for Craig Langley at Looking for Job.
What is Craig Langley's phone number?
AeroLeads has found 2 phone signal(s) with area code 370 for Craig Langley at Looking for Job.
Where is Craig Langley based?
Craig Langley is based in Exmouth, England, United Kingdom while working with Looking for Job.
What companies has Craig Langley worked for?
Craig Langley has worked for Looking For Job and Met Office.
How can I contact Craig Langley?
You can use AeroLeads to view verified contact signals for Craig Langley at Looking for Job, including work email, phone, and LinkedIn data when available.
What schools did Craig Langley attend?
Craig Langley holds Dip Mgmt, Business from Open University.
What skills is Craig Langley known for?
Craig Langley is listed with skills including People Management, Team Management, Change Management, First And Second Line Support, Call Centre Management, Itil, Customer Service, and Budget Management.
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