•Oversaw the full cycle recruitment process to ensure a consistent and positive candidateexperience. •Processed all required actions related to the Employee Life Cycle, employee changes, and ran reports as required. •Provided support to the People Partners on all aspects of HR, supported process and policy development within the People & Culture Department, and developed and implemented corporate wide programs. •Responsible for offer letter creation, change forms, and internal transfer paperwork. •Coordinated onboarding and orientation for new team members and ensured training was completed for all new hires. •Assisted with payroll and benefit administration. •Administered People & Culture electronic filing systems, ensuring accuracy and completeness of confidential personnel files and team member records. •Provided a high level of customer service responding to daily inquiries relating to company policies, programs and procedures.

•Provided career coaching at all levels, including executive, with the objective of achieving tangibles and timely outcomes with former employees. •Coached clients in setting job search/transition objectives while developing realistic work plans to achieve results. •Coached to develop strategic business solutions/job search strategies for clients. •Applied local market knowledge, business experience, information and analytical perspectives to improve and accelerate clients' success.

•Coordinate recruitment process including job postings, employee screening, carrying out interviews, reference checking, being a part of the selection committee and hiring•Establish an in-house employee training system that addresses agency training needs including training needs assessment, new employee on-boarding and orientation, management development, and program cross-training•Coach and train managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them.  Make certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees;•Guide and coach leaders to address employee performance concerns; provide direction and assist with the development & delivery of feedback or corrective actions which align with company approach, practices, and processes including progressive discipline up to termination;•Identify legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance

•Delivered excellent service to ensure high levels of customer satisfaction. •Directed and oversaw the recruitment, selection, training and development of staff to build and sustain a high performing team and performance managed staff including appraisals, disciplining, counseling, coaching, motivating and mentoring. •Scheduled and assigned employees to meet operational requirements and maximize productivity. •Managed profit and loss, facility management, safety and security and loss prevention to minimize shrinkage. •Coordinated product ordering, receiving, and pricing. •Responded to customer complaints and concerns quickly and effectively in a professional manner. •Developed and implemented business strategies to attract new customers, expand store traffic and increase sales and profitability. •Determined merchandising, advertisements and sales promotions to effectively market merchandise and updated website and social networks.