Chalya Gambo Email and Phone Number
Chalya Gambo is a I help brands to enhance their Media Relations, Manage Crisis and Strategise Brand position while also running your favourite neighbourhood bakery. at Crust & Cream Bakery.
Crust & Cream Bakery
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OwnerCrust & Cream Bakery Sep 2012 - PresentAbuja, Federal Capital Territory, NigeriaDevelop business goals and strategies to drive growth, profitability, and sustainability. This involves analyzing market trends, identifying opportunities for expansion and making informed decisions to maximize the bakery's potential.Oversee the bakery's finances, including budgeting, financial forecasting, and cost control measures. Monitor cash flow, expenses, and revenue to ensure the business operates within budget and achieves financial targets.Provide leadership and direction to the bakery's staff, ensuring smooth day-to-day operations. This includes managing staffing levels, scheduling, and optimizing workflow to maintain efficiency and productivity.Collaborate with the bakery team to innovate and develop new bakery products that appeal to customers' tastes and preferences. Stay updated on industry trends and customer feedback to continuously improve and diversify the bakery's offerings.Maintain high standards of quality and consistency in the bakery's products. Implement quality control measures to ensure that all baked goods meet or exceed customer expectations in terms of taste, freshness, and presentation.Foster a customer-centric culture and ensure exceptional service at all times. Engage with customers to gather feedback, address concerns, and build strong relationships that encourage repeat business and positive word-of-mouth referrals.Develop and execute marketing strategies to attract new customers and retain existing ones. This may involve advertising, social media marketing, promotions and partnerships with local businesses or event planners.Ensure compliance with health and safety regulations, and other legal requirements relevant to operating a bakery business. Stay informed about industry regulations and implement necessary measures to maintain compliance.Explore opportunities for business growth, such as catering services or wholesale partnerships. Continuously seek ways to expand the bakery's reach and increase revenue streams. -
National Public Relations OfficerNigerian Army Officers Wives Association Aug 2023 - Mar 2024Abuja, Federal Capital Territory, NigeriaServed as the primary point of contact between NAOWA and the media. Cultivated relationships with journalists and media outlets to ensure accurate and positive coverage of NAOW’As activities and events.Originated and disseminated press releases, statements, and media advisories to announce NAOWA's programs, projects, and achievements. These communications helped to maintain transparency and keep stakeholders informed.Played crucial roles in managing communication to mitigate negative publicity and protect NAOWA's reputation. Developed and implemented social media strategies to enhance NAOWA's online presence and engagement. Promoted NAOWA's events, fundraisers, and initiatives through various channels, including traditional media, social media, and community outreach. This involved creating publicity materials, coordinating with vendors, and inviting relevant stakeholders.Engaged with NAOWA's members, stakeholders, and the broader community to build positive relationships and support for the organization's mission. This ncluded organizing outreach programs, workshops, and community events.Ensured consistency and integrity in NAOWA's branding and messaging across all communication channels. Developed branding guidelines and reviewed materials for adherence to brand standards.Facilitated communication within NAOWA, including disseminating information to members, coordinating meetings and briefings, and fostering a sense of unity and collaboration among volunteers and staff.Identified opportunities for strategic partnerships and collaborations with other organizations, government agencies, and businesses to amplify NAOWA's impact and reach.Monitored media coverage and public perception of NAOWA, conducting surveys or assessments to gauge effectiveness, and using data and feedback to inform future communication strategies and initiatives.
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Public Relations OfficerDefence Intelligence Agency Officers Wives Association Mar 2019 - Mar 2023Abuja, Federal Capital Territory, NigeriaPlayed a pivotal role in raising awareness about the association's mission, programs, and initiatives. By crafting compelling narratives and utilizing various communication channels, I effectively disseminated information to the public, increasing understanding and support for DIAOWA's endeavors.Employed strategic communication tactics to manage and safeguard the association's reputation. By proactively addressing potential challenges and responding transparently during times of crisis or controversy, I ensured that DIAOWA maintains its credibility and trustworthiness among stakeholders.Engaged with diverse stakeholders, including donors, volunteers, government agencies, and the communities served by DIAOWA. Through targeted messaging and tailored communication strategies, I fostered meaningful relationships, solicited feedback, and encouraged active participation, thereby strengthening the association's ties with its stakeholders.I cultivated positive relationships with journalists and media outlets to secure favorable coverage for the association. By strategically pitching stories and coordinating interviews, I amplified DIAOWA's message and extend its reach, enhancing visibility and garnering support for its initiatives.I utilised PR tactics to shape public opinion, influence policymakers, and mobilize support for key issues impacting the families of Defence Intelligence Agency officers. By leveraging storytelling, public speaking engagements, and strategic partnerships, I advocated for policy changes and promoted social justice causes relevant to DIAOWA's mission.Played a crucial role in promoting DIAOWA's fundraising campaigns and events, appealing to potential donors and maintaining transparency in financial matters. Through persuasive communication and storytelling that highlights the impact of donations, I inspired philanthropic support and sustained the association's vital programs and services.
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Marketing OfficerZenith Bank Plc Apr 2009 - Sep 2012Abuja, Federal Capital Territory, NigeriaStrategic marketing targeted at meeting the banking needs of the public sector.Deposit mobilisation to meet the bank's assigned target.Identification of customer needs and refer customers to appropriate banking service. Assessed the viability and credit risk of business and consumer loan proposals.Customer relationship management and covers advice to customers on ways of effective utilisation of banking incentives to meet their personal needs.Public relation duties to ensure maximum number of customers for the bank through reliable image making processes.Addressed customer care inquiries.Implemented IT banking services.Maintained professional relationships with staff. -
Marketing InternZenith Bank Plc Jun 2008 - Mar 2009Abeokuta, Ogun State, NigeriaStrategic marketing targeted at meeting the banking needs of the public sector.Deposit mobilisation to meet the bank's assigned target.Identified customer needs and refer customers to appropriate banking services.Customer relationship management and covers advice to customers on ways of effectively utilisation of banking incentives to meet their personal needs.Assessed the viability and credit risk of business and consumer loan proposals.Maintained professional relationships with staff.Member of HIV/AIDS CD group during NYSC programme. -
Branch SecretaryAccess Bank Plc Dec 2002 - Sep 2003Jos, Plateau State, Nigeria
Chalya Gambo Education Details
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Political Science And Government
Frequently Asked Questions about Chalya Gambo
What company does Chalya Gambo work for?
Chalya Gambo works for Crust & Cream Bakery
What is Chalya Gambo's role at the current company?
Chalya Gambo's current role is I help brands to enhance their Media Relations, Manage Crisis and Strategise Brand position while also running your favourite neighbourhood bakery..
What schools did Chalya Gambo attend?
Chalya Gambo attended University Of Jos, University Of Jos.
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