Cham Zek Min Email & Phone Number

Singapore

- Supplying international talents to companies to take them on as full time interns- Matching and realising global youth to bridge the talent gap in the industry

Singapore

Responsibilities:- Analyzed consumer behaviour using R to optimise user interface and increase conversion rates- Investigated billing data and make recommendations to reduce analytical costs- Developed and maintained analytic dashboards for data analysis to support business unitsAccomplishments:- Initiated new method of data collection to improve accuracy and reliability of data used for analytical reports- Developed supervised learning predictive model on Python to improve cross-selling campaigns- Finalised A/B testing procedure to support strategic decision making

Taiwan

Responsibilities:- Conducted market analysis on Singaporean Travellers in Taiwan’s Tourism Industry- Content Creation and Social Media Marketing Strategy (Instagram,Facebook, Hotel Blog)- International Representative in meetings with international media journalist/reporters- Translation of hotel promotion materials and contracts (Mandarin to English)- Collaborated with international interns in planning performance events as efforts to reach out to localsAccomplishments:- Represented hotel in Singapore's NATAS Travel Fair 2017- Created hotel's restaurant promotion video on Facebook with 1,900+ views.

Singapore

Responsibilities:- Attended to corporate customers' billing disputes and queries- Analysed data using pivot tables to identify cause for high volume of undelivered bills- Drafted SOPs for offsetting and write-off of accounts and other administrative procedures

Accountancy And Business

A-Level

Raffles Diploma With Merit