Senior Manager IT May 2009 - Present Heman Graphics (PVT) LTD • Colombo • Design planning and executing a more efficient Disaster recovery plan with infrastructure changes to suit of off shore automated backup system to prevent data loss.• Reduced wastage and maximized profits by 18% by implementing Laser precision map cutting machines (make:-Heidelberger- Germany) reducing the carbon foot print of the company at the same time.• Done several server migrations and new system implementations in the past 10 years implementing solid out of the box solutions reducing more than 10% on new equipment costs. • Implemented hologram enabled fully automated bank passbook printing machines generating an additional revenue stream to the company generating additional profits. .• Due to the pandemic upgraded infrastructure and systems to cater the needs of work from home (System back end coordination done as if the employee can do the same work load at home as if at office.) Skills Used – Managing, Planning, Interviewing, Analysis, Coordinating, report writing, Requirement gathering, preparation of proposals, report writing and implementation

Game console Sales repair and ModificationWe provide the most professional, informative, loyal and dedicated service in the industry. For every individual, we will work as hard as we can to help them achieve their tasks. We love to help you find a solution that can become a life changer. We believe that our business can be successful for generations only if we continue a Tradition of Trust and proceed with it continuously. Whether it’s a software or hardware issue , modification or repair you require, our team of qualified technicians are here to help without the massive price tag and for the first time in Sri Lanka we offer warranty for the repairs we do .Console repairs and modifications done under one roof for the lowest rates in Sri Lanka with Warranty.We have more than 11 years+ hands-on experience in following areas with well Factory trained technicians. customer reviews our websitehttp://davecomputercare.weebly.com/customer-reviews/1#commentsGooglehttps://goo.gl/maps/57yfGoQLf1yFacebookhttps://www.facebook.com/pages/category/Video-Game-Store/Dave-Computer-Care-432168733799580/

Senior Executive Jan 2006 – Apr 2009Dialog Telekom PLC • Colombo • Process Implementation, development and new processes introduction as well as responsible of smooth flow of existing process and operations.• Responsible for monitoring internal system audits.• Implement alternatives to obtain the most use of utilization of existing resources and hardware..• Coordinate with B.S.O. (Business System Operations) /I.T. and other service providers and obtain the necessary billing system support.• Credit Alert report monitoring providing support towards Fraud identification and use of unauthorized V.O.I.P.(voice over internet protocol)in the mobile network.• Responsible for troubleshooting and coordination with satellite service providers (Dialog Brand Name -Thuraya Sat - provider based in United Arab Emirates) and reporting directly to Senior vice precedent of the company with the status.• Guiding 20 staff members of the complaint management unit to resolve customer disputes to restore optimum customer satisfaction.Skills Used - managing, Planning, Coordinating, Requirement gathering, preparation of proposals, Testing (P.O.C. Proof of concept testing etc) and report writing and implementation.

KPMG Ford, Rhodes, Thornton & Company • ColomboIT Risk Management Assistant• Business system Controls & System integration control reviews (Oracle Financials, SAP, IFS, Sybiz etc) based on KPMG Methodology.• Application systems security reviews and testing brute force methodologies.• IT Project risk management.• Data conversion/Migration reviews• Penetration testing of all known banks in Sri Lanka including central bank of Sri Lanka under permission in order to identify loop holes in systems connected to the web and to prevent theft of information and funds.• Information Security services provided to international Clients.• It Internal Audits.• Carried out IT Risk Control assessments to various clients worldwide.• Identifying the risk of hack in file systems, firewalls, banking system, ATM System penetration and internal fund transfer system data decryption analysis. Skills Used – Managing, Planning, Interviewing, Analysis, Coordinating, report writing.

System Administrator• Systems security infrastructure development.• Ensure backing up and restoration of sensitive data to prevent data loss.• Identify new trends in technology accordingly and adopt accordingly and maintain ensuring smooth operations at the business environment.• Train staff and manage staff to run the IT Help desk.• Server maintenance and Operating system/Business system migrating procedures.• System Security Infrastructure development.Skills Used – Planning, Analysis, Training, Coordinating, report writing, preparation of proposals and implementation