• Provide strong leadership and direction to branch staff, fostering a positive work environment and promoting teamwork. • Drive branch sales initiatives to meet or exceed revenue targets, including promoting bank products and services and identifying opportunities for cross-selling.• Implement strategic initiatives to improve branch operations, enhance customer experience, and drive organizational transformation. • Adherence to applicable policies and procedures to safeguard the Bank’s interests.

• Managed a portfolio of small and medium-sized enterprise (SME) clients and Mid Corporate Clients, providing tailored financial solutions to meet their specific needs and goals.• Acquire new-to-bank SME Liabilities relationships through daily sales towards achieving and exceeding the monthly targets.• Provide professional advice on Business Banking products and services to customers like different types of SME liability products as well as standard banking services. • Coordinate closely with clients, delivering on upfront cross sell of products and services Won the best performance award for SME middle market during 2018 and 2021 on Retail Branch awards NDB Bank.

• Manage a portfolio of SME clients, providing customized banking solutions to meet their financial needs.• Develop and maintain strong relationships with SME clients, ensuring high levels of customer satisfaction and loyalty. • Advise clients on various banking products and services, including loans, credit lines, and cash management solutions.• Keep aware of market trends, competitors’ offerings, and latest products development. Recognized as the Best lead converter award for 2017.

• Originate and process home loans, personal loans, and leasing request, ensuring accuracy and compliance with regulatory requirements.• Achieve sales targets by cross-selling additional banking products and services, such as insurance and investment products.• Enhanced customer satisfaction by resolving issues and providing personalized banking services.