Chamara Wickramasinghe Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

In my role as a strategic management position at Makeen Properties, I oversee comprehensive facilities management activities for properties owned by Makeen. This includes managing both hard and soft services for a diverse portfolio encompassing residential, commercial, retail, and industrial spaces. I ensure that service providers adhere to the agreed SLA and KPI standards, prioritize assessing their KPI scores to ensure they meet acceptable standards, evaluating their performance before finalizing monthly invoices. Moreover, I oversee compliance with government regulations and statutory requirements for all properties under management.

Dubai, United Arab Emirates

 Management of the total facilities management including MEP maintenance, housekeeping, cleaning and landscaping functions for the business Manage preventative and reactive operations are sufficient as to provide a minimum of reliability at all times Manage the maintenance of the building by performing repairs or contracting maintenance services as needed Responsible for the development and maintenance of the SOP’s relating to all functions and activities in the department Manage the overall services providers within the facility Ensure service providers are in line with budget and deliver to KPI’s and evaluation of SLA’s and KPI’s with service providers Coordinate and gather relevant quotation relevant to tender processes that lead to the optimum selection of contractors or suppliers Track building upkeep as well as anticipated long- and short-term improvements and maintenance Contribute to the financial budget planning by providing data that is specific and relevant to the operational costs related to FM Handle certain administrative tasks, such as preparing reports for facility owners Ensure the security of the building by researching and implementing various security measures, such as surveillance cameras or security staff members Responsible for conducting risk assessments and generating the risk mitigation plans & oversee risk management with regards to health and safety Respond to emergency situations or other urgent issues involving the facility. Responsible for developing the business continuity plan (BCP) in regards plant, utilities and overall site risk Establish and implement policies and procedures for quality and safety Identify, implement and review energy efficient programs Reviews all facility maintenance contracts/agreements and ensure items and conditions are implemented.

Colombo, Sri Lanka

As the accountable figure for strategic planning and operational execution, oversee various facilities distributed across diverse locations on behalf of the client, Brandix Lanka (Pvt) Ltd. Managed Total Facilities Management including both soft and hard services contracts, encompassing commercial, industrial, and retail portfolios. Established initial client engagement and uphold service delivery standards aligned with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Duties & Responsibilities • Proficiently managed the end-to-end contract lifecycle for external service providers while involving, entails receiving contract proposals, evaluating and choosing suitable vendors or service providers, engaging in negotiations, finalizing contract agreements and contract awarding, overseeing execution, handling terminations or ensuring seamless contract renewals.• Instituting standardized protocols and procedures across all facilities ensures operational coherence and efficiency. • Regular visits and on-site assessments maintain the facilities' condition, address concerns, and validate compliance with stipulated criteria. • Spearhead a multidisciplinary team, comprising facility managers, engineers, coordinators, administrators, technicians, supervisors, and other personnel, fostering teamwork, setting performance benchmarks, and providing guidance.• Developing and managing operational budgets, including monitoring expenses, optimizing resource allocation, and finding cost-effective solutions without compromising on service quality.• Establishing robust relationships with clients, tenants, service providers, vendors and stakeholders ensures alignment with requirements and seamless communication. • Ensuring that all facilities and properties adhere to relevant regulations, safety standards, and compliance requirements, overseeing regular inspections, audits, and assessments to identify and rectify any non-compliance issues.

United Arab Emirates

Managed Total Facilities Management (TFM) operations, including MEP maintenance, housekeeping, cleaning, and landscaping functions. Ensured preventive and reactive operations provided continuous reliability. Oversaw building maintenance, either through direct repairs or contracted services, and developed SOPs for all departmental functions. Managed service providers to ensure alignment with budgets, KPIs, and SLAs. Coordinated tender processes for contractor and supplier selection, handled small projects, and tracked both short- and long-term building refurbishments, renovations & retrofits works. Contributed to financial budget planning, handled administrative reporting, implemented security measures, conducted risk assessments, and managed health and safety protocols. Developed business continuity plans and implemented quality, safety, and energy-efficient programs.

Colombo, Sri Lanka

Managed total facilities management projects including MEP maintenance, cleaning & security

Bsc (Hons) In Facilities Management, Facilities Planning And Management

Technical Diploma, Quantity Surveying

Master'S Degree, Business Administration And Management, General, Merit