Joel Chamberlain Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

As the Regional Facilities Manager for Queensland and Western Australia, I am the key point of contact for approximately 130 Storage Facilities for inhouse management including senior managers, local staff and key stakeholders and proactively manage and engage with various stakeholders to ensure facilities and property management services are not impacting operations. Responsibilities included but not limited to:• Primary point of contact for Client on-site teams regarding facilities services• Oversee facilities services, ensuring all environment requirements and met• Monitor and maintain contract performance measures• Conduct property inspections across the portfolio• Provide 24/7 emergency response support and site attendance for base building services• Ensure Operational Risk Management program is implemented and maintained• Implement and uphold Disaster Recovery and Business Continuity Plans• Assist in budget/finance management across the portfolio• Track regional critical KPI’s regarding safety, work order execution and budgets

Strathpine, Queensland, Australia

Sunnybank, Queensland, Australia

Calamvale, Queensland, Australia

Brisbane, Australia

As the maintenance, security and safety custodian of the Shopping Centre, I drove the Centre’s brand through appearance, keeping the environment safe, clean and building strong robust relationships with contractors, tenants, stakeholders and customers. Responsibilities included but not limited to:•Maintain the Centre to a high level of cleanliness and maintenance•Coordinate planned maintenance programs and upgrade works•Oversee external hard and soft service contractors that keep the spaces, clean, secure and well maintained• Keep the Centre’s plant and equipment in good order and repair• Ensure all maintenance/ operations meet insurance, workplace health and safety requirements• Maintenance, cleaning and security contractor coordination/management, sourcing quotes for work• Ensure external hard and soft service contractors are inducted correctly• Manage the FM operations budget• Monitor and maintain programs to reduce electricity, water and other service wastage

Brisbane Airport

Assist the Integrated Facilities Management team with Operational activities at Brisbane Airport (Domestic and International terminals and other supported facilities) schedule preventative maintenance, respond to urgent maintenance and operations, provide vendor oversight, purchase of material, equipment and supplies, occupancy services and help-desk.

Cannon Hill

Manage the facilities major contracts and assist in maintaining building compliance as well as manage contractor relationships and maintain oversight over contractor operations across the organisation, ensuring compliance with the appropriate Service Level Agreement and ensure activity is performed in line with company standards.

Brisbane, Australia

Monitor the office operations as well as undertake financial reporting duties, manage databases, serves as the go-to for office inquiries and conflicts as well as oversee paperwork and personnel tasks needed to make sure that day-to-day business runs smoothly. Ensure that my communication, coordination, daily administrative tasks, and long-term planning functions are undertaken in an efficient and precise manner which results in improved efficiency for the office.

Brisbane, Australia

Responsible for the overall management of Real Estate related commercial contracts. Ensured all contracts administered deliver the agreed contractual, operational, commercial and financial commitments that benefit Suncorp operations. Manage and review Business as Usual, Project Management/Construction Management and Facility Management related contracts, identify saving opportunities as well as execute and manage the strategies to deliver savings.

Brisbane, Australia

Accountable for providing effective procurement and contract management services to ensure cost savings, mitigate risk and increase the reliability of performance of offshore Business Process Outsource providers. Specific accountabilities included: authoring and reviewing commercial agreements for partnered processes; managing Suncorp’s relationship with key strategic partners; developing and continuously improving partnering governance frameworks; and undertaking ad hoc reporting as required.

Brisbane, Australia

Liaised with sales teams to identify coaching requirements and assist in their customer/quality standard development and improve overall business efficiency. I ensured that accurate representation of company advertising rules and policies with respect to the external customer was always serviced in accordance with the customer charter. Other duties included that the sales teams adhered to strict Turn Around Times (TAT) benchmarks for all work types and products ensuring that submission times were adhered to, in particular Sales Submission TAT and Query TAT.

Shizuoka, Japan

Established and reinforced licensing partnerships with leading companies in the automobile, defense, and Motorsports fields including and not limited to Fiat, Alfa Romeo, BMW, Ford, Boeing, and Lockheed Martin. Produced Japanese to English translations of instruction manuals, product packaging, print advertisements, website content, and corporate communications as well as served as an interpreter and announcer at International and Domestic industry trade shows.

Bachelor'S Degree, Leisure Management (Sport Management)

Bachelor Of Leisure Management (Maj. Sports Management)