I am responsible for leading analysis and discovery on my clients' businesses and thus designing them a SF CRM solution which addresses their business requirements, as well as provide them with more operational efficiencies. I specialize in Salesforce CPQ.In any hours which I am not being utilized by a client, I like to

I am responsible for leading analysis and discovery on my clients' businesses and design a SF CRM solution which will address their business requirements as well as provide them with more operational efficiencies within their CRM tool. Providing suggestions of such efficiencies is my favorite part of my job. I specialize in Salesforce CPQ.

Brought onboard to assist with a newly launched Salesforce instance of 400+ users. Much of my role includes consolidating processes, fields, and historical data, as a result of many company acquisitions. I also manage an ongoing book of new product adds.*Within my first six months, I was nominated by my peers as the winner of the Technology Department's "SMACdown" award, meaning I represented: Standardization, Monitoring, Automation, and Compliance.We operate with Agile Methodology.My primary areas of responsibility include:Salesforce CPQConga SignConga ComposerConga ContractsConga OrchestrateTaskray

Primary role is to ensure streamlined, timely, and high quality execution of monthly campaigns for our clients as it relates to our systematic capabilities, and evaluate how our systems are serving the needs of our business.I seek to push the boundaries of how long it takes us to accomplish a task; how can we do this faster? I have been able to suggest significant systematic improvements that allow for more automations and timely execution.Salesforce Admin responsibilities:-Liaise with the business in order to document new requests that will suit the needs of the company-Create and deactivate users-Create fields-Create email alerts-Create workflow automationsAnd much more!Large Objectives/Projects:-Assisted in initial requirement gathering for Salesforce CPQ implementation and trained users-Constructed entire project proposal to re-structure our initial implementation of Salesforce CPQ that ultimately allows for the automation of set sales processes and less manual updates.-Managed and executed implementation of training software Lessonly to aid in consistent training for new hires, as well as ongoing skill development for existing employees-Conducted countless in-depth analysis with department managers and team leads to identify inefficiencies on the team, and correct for in the system or by creating a set training plan for individuals in need.-Developed a Salesforce Super User program internally to elevate our internal use within SFDC-Developed a Taskray Training program-Developed a rigorous training plan for Salesforce CPQ usersAdditional Noteworthy Accomplishments:-Created a year-long "Wellness Program" in order to promote, happy, healthy and mentally balanced employees in the workplace-An original member of internal "Ladies who Lead" group-Participant in "Executive Coaching"; a company sponsored program for select individuals to grow leadership skills.

Responsible for 3 internal systems used to execute campaigns for clients. My role is to ensure all systems are setup to suit the needs of all users, then update system accordingly or work with developers if necessary to enhance, and finally instruct all end users on how to use the new features.• Solely held responsible for the development and adoption of internal operating systems: Taskray, Marchex and Helix (proprietary software).• Worked with all departments on their day-to-day processes to find problems and identify execution processes• Participated in product development tests and quality assurance testing of all system enhancements to provide feedback on functionality and design as it relates to ease of use, as well as potential problems.• Document product defects/possible software solutions and relay to software developers • Built reports to draw conclusions on system use, and use these findings to determine training opportunities• Conduct ongoing user research to ensure all systems are meeting the needs of the users• Ensured all employees were knowledgeable and using all systems efficiently by building various reports in Salesforce to monitor performance and executed hands on training to correct inefficiencies• Worked with vendor UX and development teams to enhance product to fit the needs of our organization

• Develop/gain insight into client’s industry and business needs, competitive analysis, and market analysis in order to provide the most personally tailored monthly campaign• Ensure all state, national, and manufacturer compliance regulations are adhered to on all advertising pieces • Managed creative aspects of all products to ensure they were aesthetically pleasing and easy to follow for the consumer• Worked with all departments to ensure on-time delivery to clients of each separate product, i.e. liaised between Graphic Designers, Email, Audience Management, Logistics, PPC, etc.• Responsible for all marketing mediums to deploy on time, and was monitored heavily on these timelines, communicated with clients if anything causes change of said timeline

Utilize various job boards to identify candidates in a variety of industries both locally and non-locally for outside clients.

Was promoted into a client-facing role in the new Finance and Accounting division of company, where I became the only Account Manager for F&A and managed all requirements. I managed a portfolio of existing clients on the IT side of the business; my main goal in this role was to build relationships on F&A side of said clients’ businesses.• Cultivated strong relationships with clients, including executives, managers, directors, and C-level individuals of Fortune 500 companies• Managed a team of recruiters who worked to find candidates for all positions I brought into the company, and was held solely responsible for delivery of product (candidates)• Successfully managed client relationships and expectations, several job requirements, and up to six recruiters in order to deliver concise results to client• Communicated with clients to determine budgetary requirements as well as skillset requirements• Strong negotiation and leadership skills with recruiters, clients and potential candidates• Managed a pipeline of leads generated by recruiters, which included prospecting for names, titles and contact information of upper management, and used this knowledge to cultivate new business• Captured new business of non-existing clients, including cold calling and scheduling meetings with management• Hold strategy meeting with team twice daily to set clear expectations

Initially focused on Application Development recruitment projects for outside clients, then became one of the first recruiters for a new Finance and Accounting division of the company.• Experience with full-cycle recruiting including: sourcing candidates, qualifying, submitting to client, scheduling interviews with client, and finally offering a position and assisting with the initial onboarding process• Negotiated rates and contracts with potential candidates• Utilized various job boards, sourcing tools, and direct recruiting techniques to identify candidates with specific skills as requested by client• Called on high level executives, directors and managers to conduct candidate reference checks• Conducted several professional meetings/interviews with potential candidates daily

Experiential Marketing firm, where I worked directly with the CEO and was trained on running the business as well as core principles of experiential or influential marketing.o Led a team of interns in re-branding and the website (Blog Management and Design)o Improved user interaction, visual design and overall functionality of websiteo Focused on content strategy, and ensured communication was consistent with Savvy’s overall goalso Performed competitor analysis for website design purposesTo read more about my position at Savvy, please see my portfolio link below as well as the attached Letter of Recommendation from the CEO, Alexis Levine.https://carolinechambers.wixsite.com/carolinechambers/savvy-media-website-revamphttps://carolinechambers.wixsite.com/carolinechambers/letter-of-recommendation

Held a position with the company throughout most of college, transferring stores as needed or as living situations changed, etc. Category Supervisor (PINK Beauty and Accessories), Gainesville, FL, March 2014-Jan. 2015 Temporary Category Supervisor (PINK), Boynton Beach, FL, April 2013-June 2013 Temporary Category Supervisor (VS Bras), Boca Raton, FL, Nov. 2012-Jan. 2013• Held category ownership over respective categoryo Had to ensure product was displayed throughout store adhering to appropriate VS visual standardso Monitored and was held responsible for sales and data of respective categories both on and off the clock• Staffed and trained “grand opening” team for brand new PINK store (hired, trained, and established standards)(2014)o Led all initial register training and onboarding for new employeeso Single handedly bra certified all associates (15-20 employees)• Single handedly trained all staff on visual standardso Individually responsible for ensuring visual training was maintained, updated, and constantly adhered to