Chamire W. Email & Phone Number

Tampa, Florida, United States

Tampa, Florida

Tampa, Florida, United States

• Key leader for all overall operational reporting groups including P/L, human resource, labor, and facilities teams.
• Responsible for recruitment, training, termination of employees. Increasing employee morale and reducing turnover by 10% over a three-year period.
• Prepared new hire, FMLA, Worker's compensation, and termination paperwork for remote HR office to upload into HRIS system facilitating an efficient onboarding process.
• Development and implementation of marketing and retention plans, which increased foot traffic 15% and reduced member loss by 5%.
• Approved all financial statements for facility with annual revenues of 1.5 million dollars before submission to senior management.
• Facilitated customer satisfaction through immediate resolution of conflicts for strengthened client retention and loyalty.

• Assisted the General manager with the daily operation of the 30,000 square foot health and wellness center.
• Provided high-level administrative support and managed organizational policies and procedures.
• Served as the primary liaison for ongoing strategic and tactical planning with notable success in client relationship management.
• Posted payments to the appropriate accounts, sorted and coded invoices, reconciled sales, and prepared bank deposits with zero errors.
• Prepared member communications to include member emails, center website, and social media, keeping memberships current on center events and information.