Christopher Hamlett, Mba Email & Phone Number

Mclean, Virginia, US

Houston, Texas, US

• As an individual, I strive to deliver outstanding services to effectively oversee project analysis initiatives alongside project leaders and teams. My goal is to ensure that projects are completed on time and with.
• Created and tested various robust SQL statements to automate data validation and streamline processes while addressing customer needs.
• Conducts rigorous data validation to ensure the precision and relevance of operational tasks within current business processes and new implementation initiatives.
• Performed thorough analysis of current business processes and workflows to assess operational compliance and streamline productivity as well as proposed necessary modifications to optimize processes and workflows.
• Utilized customer service skills by responding with positive and professional attitude to internal and external customers and maintained composure and professionalism in challenging or emotional customer interactions.
• Demonstrated excellent communication skills, enabling me to articulate technical concepts clearly and effectively to non-technical team members and stakeholders.

Bellevue, Washington, US

• While serving as Technical Business Analyst Consultant, I enforced agile management principles by orchestrating sprint planning and leading team standups. I facilitated communication and coordination with clients.
• Leveraged SQL for analyzing and querying data to support testing scenarios and project goals.
• Managed overall aspects of various projects from infancy to completion while ensuring positive results and ongoing support after implementation.
• Created user stories and QA testing scenarios and collaborated on application wireframes.
• Played integral role in technical reviews and inspections to ensure project cohesion and successful execution.
• Communicated and documented client business needs and processes to technical teams through conceptual data and process models.

US

• As a Business Analyst Consultant, I worked with cross-functional teams to facilitate User Acceptance Testing (UAT) and make sure the system functions aligned with our business objectives. I utilized my strong.
• Developed compelling data visualizations using Power BI to communicate client impacts to Agile teams.
• Employed analytical techniques to identify inconsistencies and improve measurement tools, resulting in enhanced business models.
• Created and managed SQL scripts, indexes, and intricate queries to analyze and extract data across various projects.
• Facilitated product planning by gathering requirements through various means such as interviews, document analysis, and workshops, collaborating with state Medicaid and CHIP agencies to ensure alignment with business.
• Generated comprehensive SQL reports utilizing advanced querying methods such as inner/outer joins, grouping, and nested subqueries.

Plano, Texas, US

• I acted as the primary liaison between business stakeholders and three project teams to ensure effective communication and implemented strategies to minimize cross-functional communication challenges. I provided expert.
• Leveraged the Mirth Connect Interoperability platform to design, implement, and test interfaces such as ADT, ORU, and CCDA.
• Facilitated transfer of business knowledge to application and database developers, as well as project managers, and served as a valuable resource for complex issues and training new team members on emerging technologies.
• Aided in application development and configuration to establish necessary project environments.
• Solved issues related to the Mirth interface by creating filters and transformations in line with short- and long-term business objectives.

Irving, TX, US

• In this role, I was responsible for analyzing and improving software applications, troubleshooting technical issues, and ensuring that our software meets business requirements.I was also responsible for developing and.
• Ensuring meticulous documentation within call tracking and knowledge databases, leading to insights and a 20% increase in customer satisfaction ratings.
• Provided expert technical guidance in interface development requirements and specifications, specializing in HL7, CCD/CCDA, and IHE.
• Led a team of up to 7 diverse analysts and consultants, overseeing debugging, testing, and support activities.
• Provided exemplary support to high-impact projects, including revenue-generating initiatives up to $3M, and served as interim Project Manager, achieving outstanding results through workload delegation.
• Developed automated processes through stored procedures using SQL, enhancing production capacity.

Nashville, TN, US

• As part of the McKesson team, I was responsible for offering top-tier technical support, troubleshooting complex issues, and collaborating closely with various departments, including development and product management.
• Provided technical support and troubleshooting to systems hardware and software as it relates to HPF utilizing SQL.
• Documented customer information and recurring technical issues to support product quality programs and product development.
• Collaborated with cross-functional teams to address complex problems requiring detailed analysis of various factors.
• Developed and conducted training on the operations of the HPF and demonstrated skills to trainees, including both team members and customers.
• Install, configured, tested, maintained, monitored, and troubleshoot end-user HPF system, software, and networked peripheral devices for Citrix.

Portsmouth, NH, US

• As a key player in the IT department for Bottomline Technologies, I collaborated closely with developers, project managers, and customer support teams to diagnose and resolve complex system issues, streamline.
• Created detailed documentation of current systems operations, issues, and proposed enhancements to assist in clear communication among team members and departments.
• Provided first and second-level technical support, resolving customer issues with both hardware and software.
• Ensured that new or updated systems met specified requirements before full-scale implementation.
• Provide ongoing support for systems after implementation, diagnosing and resolving issues, and ensuring they operate efficiently.
• Analyzed data trends and generated reports on system performance, usage patterns, and areas requiring attention or improvement.

Master Of Business Administration

Bachelor Of Science - Bs, Computer/Information Technology Administration And Management