Champagne Ryder Email & Phone Number

Kirkland, Wa, Us

Scottsdale, Arizona, United States

Remote

As a member of the InfoOps Community, I actively participate in hands-on learning and real-world cybersecurity challenges. In addition to collaborating with professionals and enthusiasts on ethical hacking, I help facilitate community events and assist in organizing collaborative efforts. My involvement not only allows me to develop my skills but also contributes to the community’s mission of fostering continuous learning and knowledge sharing.

Situation: The team needed a more structured approach to incident response to reduce resolution times.Task: Developed and conducted training sessions on incident response protocols to enhance team readiness.Action: Collaborated with cross-functional teams to develop automation protocols and streamline security operations.Result: Achieved a 25% reduction in mean time to resolution, significantly improving overall team efficiency and strengthening our cybersecurity posture, ensuring proactive threat mitigation.---------------------------------------------------------------------------------------------------------------Situation: Security breaches were occurring without clear identification of root causes.Task: Perform in-depth forensic analysis on compromised systems to uncover and address vulnerabilities.Action: Utilized advanced forensic tools and techniques to investigate and analyze compromised systems.Result: Successfully identified root causes of security breaches, preventing further attacks and preserving critical data.

Situation: Managed a high-performing SOC team, with a focus on automating alert systems and improving overall threat detection and response processes.Task: Lead initiatives to increase the automation of high-volume alerts and improve overall SOC efficiency.Action: Spearheaded Project Bremerton, focusing on automating and streamlining alert responses.Result: Increased alert automation by 168%, reducing manual workload and enhancing the speed of incident detection and response.---------------------------------------------------------------------------------------------------------------Situation: New analysts required guidance and support to align with SOC processes and client needs.Task: Manage the onboarding of new employees and provide ongoing coaching and mentorship to existing analysts.Action: Developed comprehensive onboarding programs and continuous support structures for the SOC team.Result: Improved team cohesion and performance, leading to better client satisfaction and smoother operations.----------------------------------------------------------------------------------------------------------------Situation: Clients were seeking more efficient and effective security operations.Task: Manage client relations and identify opportunities to improve SOC service delivery.Action: Operated as the SOC’s subject matter expert, participating in customer meetings and driving project improvements.Result: Enhanced client relationships and implemented projects that resulted in higher customer satisfaction and retention.

Situation: Conducted in-depth investigations using tools like Suricata and Windows Defender, ensuring high standards of threat analysis across various industries.Task: Conduct thorough investigations for over 100+ clients, ensuring accuracy and efficiency.Action: Utilized incident detection and response systems such as Suricata and Windows Defender to monitor and analyze threats.Result: Maintained a consistently high satisfactory rating for investigations, contributing to overall client trust and security posture.----------------------------------------------------------------------------------------------------------------Situation: The cybersecurity threat landscape was constantly evolving, requiring up-to-date knowledge and responses.Task: Research and evaluate emerging cybersecurity threats to inform proactive defense strategies.Action: Regularly analyzed new vulnerabilities and attack methods, integrating findings into SOC operations.Result: Successfully mitigated potential threats before they could impact clients, enhancing the SOC's preventive capabilities.

Selah, Washington, United States

IT Generalist Role

Ellensburg, Washington, United States

Ellensburg, Washington, United States