Many companies struggle balancing the work of finding high quality prospects to grow their businesses while simultaneously providing their current customers with the best service. For over 20 years, Dave Ramsey’s Endorsed Local Provider and SmartVestor programs have developed and fine-tuned a reliable system that introduces loyal and motivated clients to professionals in their local area. As a Market Response Representative, it is my responsibility to lean into this intelligent business model by drumming up interest in Dave Ramsey's ELP and SmartVestor programs by using SalesForce to interview and allocate interested professionals to upper-level Account Executives.

• Responsible for developing new business, meeting monthly sales goals, and maintaining the high product knowledge necessary to execute sales. • Worked closely with real estate agents and business affiliates to discover hot leads of potential clients who have expressed interest in relocating. • Answered inbound calls of prospects who wished to gather more information regarding Move On’s services and negotiated sales contracts. • Created and distributed price quotes based on the specific needs of the business or individual. • Performed routine CMET'ing in conjunction with the open opportunities displayed within Move On's internal CRM. • Placed outbound calls to follow up with clients who have agreed to utilize Move On’s services.• Maintained professional relationships with colleagues and resolved unique customer inquiries.

• Used strategic planning by optimizing the growth of fixed playlists within digital services providers by triggering specific SEO patterns.• Conducted keyword research to identify listening patterns from users to establish platform retention.• Added, removed, and edited tracks as necessary to create the most viable SEO-related playlist.• Developed outlines for SEO optimization by creating guidelines to illustrate best practices for organic search.• Crosschecked the performance of Universal Music Group’s playlists with the internal analytics tool to ensure continued success.• Worked closely with Universal Music Group’s backend delivery platform to consolidate all Fixed Playlists that were delivered from the subsidiaries of Universal Music Group.• Reviewed territorial rights and digital rights for each track to ensure successful playlist deliveries to the major digital service providers, such as Spotify and Apple Music.• Syndicated priority dynamic playlists on Spotify with dynamic playlists on Apple Music under Universal Music Group’s profile.Capitol Christian Music Group:• Studied analytics within YouTube for Capitol Christian Music Group’s Multichannel Network, to further understand retention-related habits from users.• Provided expertise and insights with YouTube’s Content ID platform, as well as an understanding of YouTube’s algorithms.• Drove audience growth and development for YouTube channels linked to Capitol Christian Music Group’s Multichannel Network.• Served writers and Capitol Christian Music Group partners by exhibiting expert knowledge with YouTube’s analytics.• Assisted in copyright claiming and playlisting for Capitol Christian Music Group and its partners.• Organized and gathered YouTube data for synchronized royalty processing.

• Collected metadata for the song catalog.• Worked closely with the online licensing website. • Built CWR files for registration with collection societies. • Verified royalty rates to songwriters against song contracts.• Worked in Youtube’s Content ID system to ensure monetization of the song catalog.